Director - Tech Architecture

• Their main role is to design and maintain the architecture that enables the organization to meet its strategic objectives.
• They work closely with stakeholders, including business leaders, IT teams, and solution architects, to ensure that technology initiatives are inline with the organization's overall vision.

• University (Degree) Preferred

• 8+ Years Required; 10+ Years Preferred

• Physical Requirements: Sedentary Work

About the Role

We're looking for a Senior AI Developer to build and ship production-grade agentic and RAG-based AI systems. This is a hands-on engineering role: most of your time is spent writing code, designing agent workflows, and getting features into production. You'll also help set technical direction and mentor others along the way.

You'll work closely with product, data, and engineering teams to turn messy, real-world problems into reliable, scalable AI solutions.

Key Responsibilities

• Design, build, and deploy LLM-powered agentic systems and RAG pipelines into production.
• Build multi-agent and tool-using workflows using frameworks like LangChain and LangGraph.
• Develop RAG pipelines: retrieval, chunking, embeddings, vector search, and evaluation.
• Work with agent interoperability and tooling standards such as A2A (Agent-to-Agent) and MCP (Model Context Protocol).
• Build and expose backend services and APIs using Python (FastAPI or Flask).
• Deploy and operate agents in production (we use Amazon Strands and AgentCore for build and deployment).
• Set up practical evaluation and monitoring for agents and RAG quality, latency, and cost.
• Write clean, well-tested, maintainable code and give thoughtful code reviews.
• Mentor other developers through pairing, reviews, and knowledge sharing.
• Partner with product and stakeholders to translate requirements into working solutions.

Qualifications - Required

• Strong Python skills and experience building backend services with FastAPI or Flask.
• Hands-on experience building LLM applications — prompt design, RAG, or agent workflows.
• Experience with an agent/LLM framework such as LangChain or LangGraph (or a willingness to ramp up quickly if you've used similar tools).
• Experience with MCP (Model Context Protocol) for tool/context integration — or closely related agent-tooling experience and the ability to pick it up quickly.
• Experience with Docker and containerized deployments.
• Experience deploying applications to production and keeping them running (serving, basic monitoring, debugging).
• Comfortable with a cloud platform (AWS preferred, since our stack is AWS-based).
• Solid fundamentals with version control (Git), testing, and CI/CD.
• Good communication and a collaborative, team-first approach.

Qualifications - Nice to Have

• Experience with vector databases (e.g. pgvector, OpenSearch).
• Exposure to A2A, Amazon Strands, or AgentCore — or similar agent/deployment tooling.
• Familiarity with evaluation and observability for LLM apps (e.g., LangSmith).
• Awareness of responsible AI practices: privacy, security, and safe/guardrailed agents.

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

 
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

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