332 matching jobs for “Access Management- Engineering- Senior Associate”

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Amgen

Machine Learning Engineer

India - Hyderabad

Full time
Regular

Machine Learning Engineer, AI Studio CAREER LEVEL: GCF 4 – Senior Associate CAREER TRACK: Individual Contributor PRIMARY SCOPE: Independent ownership of defined production …

Added Oct 15, 2026

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Elevance Health

Distinguished Engineer

Atlanta, Georgia, United States +8 locations

Full time
Regular

Pay posted by employer$243,012–$364,518

… cloud-native architectures strongly preferred. Deep knowledge of cloud infrastructure, identity and access management (IAM), encryption, network security, and cloud security best practices strongly preferred. …

Added Oct 27, 2026

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Amgen

Manager Business Performance & Customer Insights (Analytics & SAP/OTC Performance Focus)

India - Hyderabad

Full time
Regular

… Insights Location: Hyderabad Function: GCX-OTC (Global Customer Experience & Order-to-cash) Reports To: Associate Director Business Performance & Customer Insights Role Overview The Manager, Business Performance & …

Added Oct 15, 2026

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Amgen

GenAI Engineer

Portugal - Lisbon

Full time
Regular

… mission To Serve Patients. What we do at AMGEN matters in people's lives. GenAI Engineer ABOUT THE ROLE The Senior Associate Software Engineer is a hands-on software engineering contributor within the Applied AI - AI …

Added Oct 15, 2026

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Amgen

Principal IS Unix Architect

United States - Remote

Full time
Regular

… for operating-system builds, configuration baselines, patching, vulnerability remediation, privileged access, audit readiness, and regulatory compliance. • Advise senior technical leadership, security teams, and …

Added Oct 15, 2026

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Capital One Financial

Staff Software Engineer - Machine Learning

London, England, United Kingdom

… partnering on use case delivery Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners Represent Capital One in …

Added Oct 27, 2026

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The Home Depot

DC Engineer, FDC/BDC

VIRGINIA - VIRTUAL - VA01

Multi-site
Full time
Regular

Pay posted by employer$50,000–$130,000

… Supports and/or leads cross-functional strategic or process improvement projects. Reports and engages senior operational leaders and stakeholders to gain alignment on implementation plan and success metrics 25% …

Added Oct 29, 2026

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Jabil

EE/Power Validation technician

Sanchong

… signal flow. Assist with BOM review and schematic documentation using OrCAD Capture. EE/Power Validation: Senior engineers in executing validation test plans including efficiency profiling, output ripple/noise, voltage …

Added Oct 28, 2026

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Centene

Vice President, Contact Center Platforms

Remote-FL

Full time
Regular

Pay posted by employer$227,700–$431,400 per year

… supported lines of business. Partners with stakeholders to assess system needs across member, provider, and associate-facing operations; support requirements development; influence the design of integrated telephony and …

Added Oct 27, 2026

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State Street

Generative AI Platform Manager, Vice President

Boston, Massachusetts, United States +2 locations

Full time

Pay posted by employer$120,000–$202,500

… AI-assisted developer tooling. You'll set technical direction, author production-grade constructs, mentor senior engineers, and enable data scientists and application teams to ship Gen AI solutions at scale. Key …

Added Oct 27, 2026

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Amgen

Development Analytical Reporting Lead

India - Hyderabad

Full time
Regular

… dependencies, risks, estimates and delivery milestones and communicate status to stakeholders. Mentor associate and senior programmers through design reviews, code reviews, troubleshooting and technical coaching; raise …

Added Oct 15, 2026

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Nationwide

Consultant, Cybersecurity (Agentic Solutions Engineer)

Ohio - Columbus, Three Nationwide Plaza +3 locations

Full time

Pay posted by employer$118,000–$222,000

… prompts, context windows, and memory patterns for the use case • Implement retrieval and enterprise data access in a trustworthy and maintainable way • Design human-in-the-loop steps, exception paths, and quality …

Added Oct 29, 2026

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Booz Allen Hamilton

Riverbed Systems Engineer SME

MacDill AFB, FL

Pay posted by employer$86,800–$198,000

… Systems Engineer on our team, you have the chance to shape our customer's mission by serving as the senior technical authority for Riverbed platforms in our customer's environment. Your customer will trust you to …

Added Oct 27, 2026

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Capital One Financial

Lead Software Development Engineer - Services

London, England, United Kingdom

… department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our …

Added Oct 27, 2026

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Travelers

Mainframe Network Engineer

Hartford, Connecticut, United States +1 location

Hybrid
Full time
Regular

Pay posted by employer$96,700–$159,600

… infrastructure capabilities with application requirements and business needs. Provide technical guidance to Associate and Sr Associate Infrastructure Engineers while contributing to infrastructure standards and best …

Added Oct 27, 2026

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Bristol-Myers Squibb

Manager, Manufacturing, Cell Therapy

Leiden – NL

Full time
Temporary

… process, direct your inquiries to [email protected] . Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Candidate Rights BMS will consider qualified …

Added Oct 15, 2026

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Gilead Sciences

Assoc Director, IT Architecture

Uxbridge, United Kingdom

Full time
Regular

… to patients worldwide. Our teams work collaboratively to advance scientific innovation, accelerate access, and improve health outcomes across major therapeutic areas, including HIV/AIDS, liver diseases, oncology, …

Added Oct 15, 2026

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Becton Dickinson

Field Service Engineer - Cincinnati, OHIO

Cincinnati, Ohio, United States +1 location

Field
Full time
Regular

Pay posted by employer$28.20–$45.10 USD per hour

… and software components with full case ownership. Independently troubleshoot complex issues and escalate to Senior or Lead FSEs as needed. Support government accounts requiring eligibility for a CAC (Common Access Card). …

Added Oct 27, 2026

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Becton Dickinson

Field Service Engineer, Cleveland, Ohio

USA OH - Cleveland

Field
Full time
Regular

Pay posted by employer$28.20–$45.10 USD per hour

Added Oct 27, 2026

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Becton Dickinson

Executive Assistant

USA DC - Washington, DC

In person
Full time
Regular

Pay posted by employer$29.70–$47.50 USD per hour

Primary Responsibilities: Performs administrative duties for BD’s global Public Affairs team and the Senior Vice President, Public Affairs. Manages the operations of BD’s Washington, DC office and responsible for …

Added Oct 27, 2026

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Amgen

Manager Business Performance & Customer Insights (Analytics & SAP/OTC Performance Focus)

India - Hyderabad

Full time
Regular

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About this opportunity

Original employer description

Career Category

Supply Chain

Job Description

Manager Business Performance & Customer Insights
Location: Hyderabad
Function: GCX-OTC (Global Customer Experience & Order-to-cash)
Reports To: Associate Director Business Performance & Customer Insights

Role Overview

The Manager, Business Performance & Customer Insights is responsible for translating global GCX-OTC (Global Customer Experience & Order-to-cash) strategy into trusted performance insights, scalable data products, and governance mechanisms that improve customer experience and order-to-cash outcomes. This role acts as a key execution partner to senior leadership by connecting operational priorities, customer pain points, and enterprise data capabilities into clear decisions and measurable business impact.

The role balances hands-on analytics delivery with strategic ownership of the GCX-OTC analytics operating model. This includes establishing a governance framework for metrics and data products, managing the data product lifecycle from vet-build-sustain-sunset, enabling self-service adoption, and reinforcing a culture of data-driven continuous improvement across global regions and cross-functional partners.

Key Responsibilities

Business Performance & Customer Insights Strategy

- Translate global GCX-OTC objectives into a performance measurement roadmap, KPI framework, and prioritized analytics portfolio for customer experience and order-to-cash operations.

- Develop and sustain insights across order management, customer inquiries, returns, chargebacks, credits, complaints, disputes, service reliability, digital adoption, and related OTC performance areas.

- Provide proactive analysis, trend interpretation, and early-warning indicators to help leadership identify customer pain points, operational risks, service gaps, and improvement opportunities.

- Partner with GCX-OTC leadership to turn dashboards and analytics into operating routines, action plans, and measurable outcomes.

Analytics Governance & Data Stewardship

- Establish and maintain a GCX-OTC analytics governance framework covering metric definitions, data lineage, ownership, quality controls, refresh cadence, access, documentation, and change control.

- Serve as functional data owner/steward for defined GCX-OTC analytics assets, clarifying decision rights, escalation paths, and accountability across business and technology stakeholders.

- Lead or support governance forums with GCX, Finance, Supply Chain, Quality, Compliance, Commercial, DTI/IS, and outsource partners to align standards and resolve data or reporting issues.

- Ensure analytics products and reporting practices comply with enterprise data, privacy, security, and documentation standards.

Data Product Lifecycle & Portfolio Management

- Own the data product lifecycle for BPCI dashboards, scorecards, and insight assets, using a disciplined vet-build-sustain-sunset model to prioritize demand and reduce duplication.

- Vet new requests by assessing business value, stakeholder readiness, data availability, risk, adoption potential, and alignment to global GCX-OTC priorities.

- Build scalable data products by translating business needs into requirements, user stories, source-to-target logic, visualization standards, testing plans, and release criteria.

- Sustain products through adoption tracking, usage analytics, training, support documentation, quality monitoring, backlog management, and periodic value reviews.

- Sunset or consolidate low-value, redundant, or unsupported reporting assets while managing stakeholder communication and transition plans.

Data, Analytics & Technology Enablement

- Design, build, and enhance Power BI/Tableau dashboards and reporting products using SAP ERP, Salesforce Service Cloud/eCommerce, Celonis, UiPath outputs, and other enterprise data sources as applicable.

- Partner with DTI/IS and platform teams to improve data foundations, automate manual reporting, strengthen data accessibility, and support integration across commercial and digital customer channels.

- Promote consistent dashboard design, visualization standards, storytelling practices, and self-service tools that enable business users to act on insights confidently.

- Deliver training, documentation, and stakeholder enablement to improve analytics literacy and adoption across GCX-OTC teams and partners.

Continuous Improvement, Change & Operating Model

- Lead and support continuous improvement initiatives focused on process optimization, standardization, automation, data quality, and service performance.

- Apply a perfection-through-iteration mindset by piloting, testing, learning, and refining analytics products and governance practices based on user feedback and business outcomes.

- Support transformation initiatives and change management efforts within GCX-OTC, ensuring performance metrics, dashboards, and insights are embedded into new ways of working.

- Provide functional leadership, coaching, and prioritization for analysts or matrixed contributors supporting BPCI initiatives, while fostering collaboration, accountability, and Amgen Values.

Key Skills & Capabilities

- Strategic business partnering with the ability to translate GCX-OTC priorities into analytics roadmaps, governance routines, and measurable operational outcomes.

- Strong understanding of customer experience, order-to-cash service models, SOPs, SLAs, KPIs, operational controls, and cross-functional dependencies.

- Experience establishing analytics governance, metric standards, data stewardship practices, and data product lifecycle management.

- Advanced analytical and problem-solving skills, including ability to connect data, process, customer behavior, and business impact.

- Strong data storytelling and visualization skills; able to communicate technical insights clearly to non-technical stakeholders and senior leaders.

- Digital fluency with ERP, CRM, BI, process mining, and automation platforms such as SAP, Salesforce, Power BI, Tableau, Celonis, and UiPath.

- Strong stakeholder management, facilitation, change agility, and continuous improvement mindset in a global, matrixed environment.

Qualifications & Experience

- 8 years of experience in analytics, data management, business intelligence, performance management, customer experience operations, order-to-cash, supply chain, finance, or related business operations.

- 2-4 years of experience leading projects, analytics portfolios, direct reports, or matrixed contributors in a global or shared services environment preferred.

- Experience developing KPI frameworks, dashboards, self-service analytics, data governance routines, or data product lifecycle practices required.

- Hands-on experience with SAP ERP, Salesforce, Power BI or Tableau required; experience with Celonis or workflow tools preferred.

- Experience partnering with Technology/IS teams on data integration, reporting automation, data quality, access, and platform enhancement initiatives.

- Bachelor's degree in Business, Analytics, Computer Science, Engineering, Supply Chain, Finance, or a related field required; advanced degree preferred.

- Experience in pharma, biotech, healthcare, regulated environments, US based companies or global stakeholder models preferred.

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Full time
Regular
Supply Chain

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