1,000+ matching jobs for “Customer Support Engineer”

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Exact titles rank first, then title variations and keywords in descriptions. These labels aren't qualification scores. Without keywords, recently added jobs appear first.

Palo Alto Networks

Senior Technical Support Engineer

Office - USA - TX

The Team Technical Support - Our technical support team is critical to our success and mission. As part of this team, you enable …

Added Oct 30, 2026

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DXC Technology

Senior Mainframe Support Engineer

Bratislava, Bratislava Region, Slovakia

Full time

… a culture of inclusion, belonging and corporate citizenship.We are DXC. About the role The Mainframe Senior Support Engineer is responsible for delivering operational services to outsourcing accounts on time, on target with …

Added Nov 3, 2026

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Salesforce

Technical Support Engineer- Sales

Seattle, Washington, United States +2 locations

Pay posted by employer$80,900–$122,300 per year

… applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer …

Added Oct 27, 2026

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RTX

Technical Support & Sustainment Engineer

Great Malvern, England, United Kingdom

You will provide technical support and sustainment for deployed systems, helping ensure they continue to perform reliably and in line with …

Added Oct 28, 2026

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Applied Materials

Global Software Support Engineer

Hsinchu, Taiwan, Taiwan +1 location

… equipment software application and systems issues of low complexity with some supervision. 2. Provides customer software support via Software Ticketing system. 3. Provides assistance in analysis of software issues …

Added Oct 27, 2026

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Abbott Laboratories

Senior Manufacturing Support Engineer

Kilkenny, Leinster, Ireland

… through innovative glucose monitoring technology. We are seeking a highly motivated Senior Manufacturing Support Engineer to join our manufacturing operations team and play a critical role in ensuring the reliability, …

Added Oct 15, 2026

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Kyndryl Holdings

Mainframe Application Support Engineer

Bengaluru, Karnataka, India +7 locations 3 postings

Hybrid

Your Role As a Mainframe Application Support Engineer at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum …

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Madrid, Madrid, Spain

… shifts (every 3-4 weeks), weekends, and on-call rotations. We are seeking a high-caliber Senior Technical Support Engineer specializing in SASE with a primary focus on Palo Alto Networks Prisma Access. In this role, you …

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Remote - Poland

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Remote - Bulgaria

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Remote - Bulgaria

Added Oct 27, 2026

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Applied Materials

Software Product Support Engineer

Mumbai, Maharashtra, India

Join our SW GPS team to support next-generation software platforms. This role combines advanced Tier 3 support with platform, backend, and …

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Office - India - Bangalore Bagmane Tech Park

Your Career As a Senior Technical Support Engineer for Focused Services - XDR/XSIAM, you will be a dedicated partner to our customers, ensuring their …

Added Oct 29, 2026

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DXC Technology

Senior Mainframe Support Engineer

Prague, Prague, Czechia

Full time

… and shared values empowers professionals to grow and succeed. About the role The Mainframe Senior Support Engineer is responsible for delivering operational services to outsourcing accounts on time, on target with …

Added Nov 3, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Office - India - Bangalore Bagmane Tech Park

Job Summary As a Senior Technical Support Engineer, you will be a key player in our customer's post-sales journey, addressing complex technical …

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Office - India - Bangalore Bagmane Tech Park

Job Summary As a Technical Support Engineer, you will be a key player in our customer's post-sales journey, addressing complex technical …

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Office - India - Bangalore Bagmane Tech Park

Job Summary As a Senior Technical Support Engineer, you will be a key player in our customer's post-sales journey, addressing complex technical …

Added Oct 27, 2026

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GE Vernova

Manufacturing Support Engineer - Electrical

Rugby, England, United Kingdom +1 location

… only perform as designed when they're built right — and that's where you come in. As a Manufacturing Support Engineer within our Systems Engineering organisation, you'll work side-by-side with our contract …

Added Oct 27, 2026

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Databricks

Sr Designated Support Engineer

New York City, New York, United States +3 locations

Pay posted by employer$141,700–$250,800 USD

P-1011 As a Sr. Staff Technical Solutions Engineer and tech subject matter expert, you will partner closely with our Field and Engineering teams to deliver …

Added Oct 16, 2026

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Kyndryl Holdings

Banking App support engineer

Bengaluru, Karnataka, India

In person

Application Support engineer to provide L1/L2 24/7 banking and payments application support experience in banking domain, …

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Office - USA - TX

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Required Qualifications · employer excerpt

5+ years of progressive experience in network security or enterprise technical support engineering.
Education: BS in computer science, information technology, computer architecture, electrical engineering, mathematics, or related experience / equivalent military experience required.
Required experience with TCP/IP.
Ability to independently debug broad, complex, and unparalleled networks with mixed media and protocols.
In-depth experience in routing and switching (OSPF, BGP, VLAN, STP).

3 more in the full description below.

About this opportunity

Original employer description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

The Team

Technical Support - Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Job Summary

As a Technical Support Engineer, you will provide critical post-sales technical support, configuration guidance, and troubleshooting to our customers. You will utilize advanced fault isolation and root cause analysis to diagnose and resolve complex technical issues, ensuring all cases are accurately tracked and followed up in a timely manner. Your efforts will directly contribute to a positive customer experience and the continuous improvement of our Knowledge Base and user documentation.

Key Responsibilities

Provide post-sales technical support, configurations, and troubleshooting to customers via phone, email, and web.
Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups are finished promptly.
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues.
Work to reproduce customer issues and qualify critical issues.
Publish Technical Support Bulletins and other user documentation in the Knowledge Base.
Build a positive customer experience by collaborating with Development, Sales, Quality Assurance, and Marketing.
Review user documentation for training materials, technical marketing collateral, manuals, and problem-solving guides.
Provide on-call support 24x7 on an as-needed basis.
Travel to customer sites in the event of a critical situation to expedite resolution.

Qualifications

Required Qualifications

5+ years of progressive experience in network security or enterprise technical support engineering.
Education: BS in computer science, information technology, computer architecture, electrical engineering, mathematics, or related experience / equivalent military experience required.
Required experience with TCP/IP.
Ability to independently debug broad, complex, and unparalleled networks with mixed media and protocols.
In-depth experience in routing and switching (OSPF, BGP, VLAN, STP).
Experience with security (IPSEC, SSL-VPN, NAT, GRE).
Prior experience in similar vendor Technical Support Centers.
Excellent written and verbal communication skills.

Preferred Qualifications

Experience with Authentication Protocols (Radius / TACACS) is a plus.
Experience with Cisco, Checkpoint, Juniper (NetScreen), Fortinet products is a plus.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$119,700.00 - $193,600.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Why this result? · Employer labels

Keywords also found in description

Customer Engineering & Support Function

Location reference: GeoNames (CC BY 4.0), normalized by Referizz.