1,000+ matching jobs for “Customer Support Engineer”

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Exact titles rank first, then title variations and keywords in descriptions. These labels aren't qualification scores. Without keywords, recently added jobs appear first.

Palo Alto Networks

Staff Customer Engineer (Koi)

Remote - USA - CA

The Staff Customer Engineer serves as the technical bridge between engineering and customer-facing teams, enabling Domain …

Added Oct 27, 2026

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Applied Materials

Customer Engineer ( 2026/2027届本硕 )

Shanghai, Shanghai, China +9 locations

Added Oct 27, 2026

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KLA

Customer Engagement Applications Engineer

Hsinchu, Taiwan, Taiwan

… business priorities by delivering high-impact work across your area of expertise. We are seeking a customer-focused, technically adept, and relationship-driven Customer Engagement Application Engineer to join our …

Added Nov 2, 2026

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KLA

Customer Engagement Applications Engineer

Hillsboro, Oregon, United States

Full time
Regular

Pay posted by employer$83,100–$141,300 per year

Support, maintain, and troubleshoot eBeam tools in customer environments Diagnose tool issues, identify corrective …

Added Oct 15, 2026

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Palo Alto Networks

Senior Customer Success Engineer

Office - Australia - Brisbane +14 locations 3 postings

… and shared success where your work truly matters. Job Summary: We are seeking a proactive and customer focused individual to join our team as a Customer Success Engineer (CSE) specializing in Certificate …

Added Oct 27, 2026

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KLA

Customer Engagement Applications Engineer

Hsinchu, Taiwan, Taiwan

Full time
Regular

… with us. Job Description/Preferred Qualifications 1. Responsible for providing technical applications support for the development and implementation of KLA wafer inspection products in customer fabrication facilities. …

Added Oct 15, 2026

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Jabil

Customer Quality Engineer II

Ranjangaon

** The Customer Quality Engineer II at Jabil, Inc. ensures customer satisfaction by driving quality initiatives, …

Added Oct 28, 2026

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Intel

Customer Product Development Engineer

Phoenix, Arizona, United States +1 location

Full time
Regular

Pay posted by employer$141,910–$269,100 USD per year

… the life of every person on the planet. Life at Intel: https://jobs.intel.com/en/life-at-intel Join Customer Engineering and play a pivotal role in Intel's transition from IDM to Foundry. Customer Engineering is an …

Added Oct 29, 2026

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KLA

Customer Engagement - Applications Engineer

Milpitas, California, United States

Pay posted by employer$120,000–$204,000 per year

… key part in advancing business priorities by delivering high-impact work across your area of expertise. The Customer Engagement Applications Engineer will be responsible for providing technical applications support on KLA …

Added Oct 30, 2026

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Palo Alto Networks

Staff Customer Success Engineer

Office - USA - CA - Headquarters +1 location

Customer Success Engineers (CSEs) are product experts, technical advisors, and customer advocates. At Palo Alto …

Added Oct 27, 2026

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Databricks

Sr. Designated Support Engineer - Spark

Singapore

Remote

CSQ128R63 Databricks is seeking an experienced Premier Support Engineer with a strong technical foundation and a passion for customer engagement. This self-motivated …

Added Nov 3, 2026

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Databricks

Sr. Designated Support Engineer - Spark

Seoul, Seoul, South Korea

CSQ227R212 Databricks is seeking an experienced Premier Support Engineer with a strong technical foundation and a passion for customer engagement. This self-motivated …

Added Nov 3, 2026

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Fidelity National Information Services

Production Support Engineer - Enterprise Platforms

US FL JAX 347 +3 locations

Pay posted by employer$144,730–$246,040

… autonomous banking platform for Tier-1 financial institutions within the banking group. The Production Support Engineer diagnoses, troubleshoots, and resolves complex production and customer issues across modern …

Added Nov 6, 2026

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Applied Materials

Process Support Engineer III - (E3)

Beijing, Beijing, China

… we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. …

Added Oct 27, 2026

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Advanced Technical Support (ATS) Engineer

Alpharetta, Georgia, United States

Full time
Reg Employee

Pay posted by employer$65,600–$101,000 USD per year

Advanced Technical Support & Escalation Resolution Own and resolve complex escalated cases involving DesignJet hardware, firmware, …

Added Oct 12, 2026

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Nvidia

Senior Technical Support Engineer, Networking

Bengaluru, Karnataka, India +5 locations

requires a high level of routing and switching in the data center/AI/storage/HPC environments As a Technical Support Engineer, you will be an approachable, proficient communicator who is fundamentally interested in taking …

Added Oct 27, 2026

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Applied Materials

Process Support Engineer (Thin Film)

Singapore, Singapore

Added Nov 2, 2026

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RTX

Graduate Integrated Product Support Engineer

Great Malvern, England, United Kingdom

… software engineers, programme management and other specialist teams to understand our products and support their delivery. Supporting customer training: Helping develop and deliver engaging training using tools …

Added Oct 27, 2026

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Ingram Micro Holding

Sr Technical Support Engineer - Cloud

Santander, Cantabria, Spain +1 location

… by driving technology forward and creating real impact across the globe. About the Team Our Unified Support team sits at the heart of this mission—ensuring technology runs seamlessly for customers worldwide. Through …

Added Nov 3, 2026

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GE Vernova

Engineer - Customer Application Engineering

Pallāvaram, Tamil Nadu, India

Summary • Post Sales support of customer issue. This can include repairs (both returns and field), technical support or a field service …

Added Oct 27, 2026

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Palo Alto Networks

Staff Customer Engineer (Koi)

Remote - USA - CA

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Required Qualifications · employer excerpt

B.Sc. in Computer Science, Industrial Engineering, Software Engineering, or a related technical discipline (or equivalent practical experience).
Strong software engineering background with a deep, system-level understanding of software architectures, network, and infrastructure.
Proven experience diagnosing, debugging, and resolving complex technical issues within real-world, production customer environments.
Demonstrated ability to quickly master new system architectures and independently debug unfamiliar, legacy, or proprietary codebases.
Experience partnering closely with pre-sales, field engineering, or customer success teams to support the technical retention lifecycle.

2 more in the full description below.

About this opportunity

Original employer description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

The Staff Customer Engineer serves as the technical bridge between engineering and customer-facing teams, enabling Domain Consultants and support teams to successfully run POVs, deploy solutions, and support customers. You will translate live customer issues into actionable engineering fixes, taking full ownership of the bug-resolution lifecycle and the safe deployment of updates directly to customers.

Qualifications

Key Responsibilities

Act as a technical bridge between engineering and customer-facing teams to ensure seamless communication.
Own the end-to-end resolution of technical issues, diagnosing complex bugs and managing deployment to customer environments.
Develop deep expertise in the product's architecture, capabilities, internal systems, and technical roadmap.
Enable Domain Consultants to successfully run POVs, including deployment, troubleshooting, and demonstrating value to customers.
Support internal teams in diagnosing and resolving complex customer issues to improve overall reliability.
Build internal tools and systems allowing support teams to perform initial triage independently.
Improve scalability by reducing dependency on engineering for routine support and POV-related issues.
Own or lead the triage of the most complex and high-impact customer issues to ensure rapid resolution.
Partner with engineering to identify root causes of issues and drive long-term, sustainable fixes.
Identify recurring friction points in POVs and customer deployments, working proactively to eliminate them.
Contribute to internal documentation, troubleshooting guides, and playbooks to empower cross-functional teams.

Required Qualifications

B.Sc. in Computer Science, Industrial Engineering, Software Engineering, or a related technical discipline (or equivalent practical experience).
Strong software engineering background with a deep, system-level understanding of software architectures, network, and infrastructure.
Proven experience diagnosing, debugging, and resolving complex technical issues within real-world, production customer environments.
Demonstrated ability to quickly master new system architectures and independently debug unfamiliar, legacy, or proprietary codebases.
Experience partnering closely with pre-sales, field engineering, or customer success teams to support the technical retention lifecycle.
Exceptional communication and presentation skills in English, translating technical concepts for highly technical and semi-technical stakeholders.
A strong 'builder' mentality, with a track record of developing scalable tools, automation scripts, and repeatable processes.

Preferred Qualifications

Experience working within the cybersecurity sector or at a cyber-focused technology company.
A foundational background in software engineering, with a practical understanding of software architectures, network, and infrastructure.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$95,200.00 - $154,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes

Why this result? · Employer labels

Keywords also found in description

Engineering Function

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