1,000+ matching jobs for “Customer Engineer”

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General Motors

Engineer, Customer Support and Analytics

Warren, Michigan, United States

Hybrid
Full time
Regular

Engineer, Customer Support and Analytics - Technical Operations The Role The Connected Ops Support and Analytics …

Added Oct 14, 2026

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Cisco Systems

Splunk Customer Success Engineer - Turkey

Istanbul, Istanbul, Turkey

Deliver comprehensive customer onboarding programs to ensure successful and rapid platform adoption. Lead environment health assessments …

Added Oct 27, 2026

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KLA

Customer Engagement Applications Engineer - BBP

Chandler, Arizona, United States

Full time
Regular

Pay posted by employer$78,200–$114,667 per year

… inspection speeds needed for inline defect monitoring. Responsibilities The Applications Development Engineer will be responsible for developing and implementing product applications for existing and pre-release …

Added Oct 15, 2026

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PWI Customer Assurance Vision Engineer

Corvallis, Oregon, United States

Pay posted by employer$83,000–$127,800 USD per year

• This role is responsible for highest level customer support responsibilities and applying intermediate level of subject matter knowledge, and developing and …

Added Nov 3, 2026

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GE Vernova

Lead Customer Project Support Engineer

Markham, Ontario, Canada

Summary Job Description Summary GE Vernova’s Grid Automation Lead Customer Project Support Engineer (Protection/SCADA/Telecom Panel Design) is a hands-on, high-impact engineering …

Added Oct 27, 2026

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GE Vernova

Customer Support Solutions Lead Engineer

Pallāvaram, Tamil Nadu, India

Summary Join the Grid Automation Customer Support Center of Excellence (CoE) and play a key role in shaping the future of customer support and …

Added Oct 27, 2026

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Applied Materials

Manager III, Customer Engineer - (M3)

Chandler, Arizona, United States

Pay posted by employer$88,000–$121,000

… Maintains DSO according to goal. Manages systems start up and warranty cost under reserve. Ensures customer satisfaction with Company service and system performance. Interviews, hires, and trains customer engineers …

Added Oct 27, 2026

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KLA

Customer Engagement Applications Engineer (ECI)

Taichung City, Taiwan +1 location

Full time
Regular

… execution Assists sales, product staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications Provides follow-up support in disseminating technical …

Added Oct 15, 2026

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GE HealthCare Technologies

Senior Customer Service Engineer - Cyclotron

IND22-01-Mumbai-1204 A The Capital

… for installed fleets and supervision for new and existing Cyclotron equipment, able to be performed at customer site. Includes onsite diagnostics. Able to make decisions. Broadening knowledge of own technical discipline …

Added Oct 27, 2026

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GE HealthCare Technologies

Senior Customer Service Engineer - CATH

IND22-01-Mumbai-1204 A The Capital

… and supervision for construction and commissioning of new and existing equipment, able to be performed at customer site. Includes onsite machining, NDT, blading, winding, critical welding, generator diagnostics. Able to …

Added Oct 27, 2026

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KLA

Customer Service Engineer for SPTS

Montbonnot, France

… in advancing business priorities by delivering high-impact work across your area of expertise. As a Service Engineer for our process equipment, you will be part of a versatile and dynamic team responsible for both …

Added Nov 9, 2026

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RTX

F135 Hardware Customer Support Engineer

East Hartford, Connecticut, United States

… plays a key role in providing technical and sustainment support for engine hardware by interfacing with the customer, program office, Field Service Engineer/Representative, and engineering organization in support of our …

Added Oct 27, 2026

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Nvidia

Senior Customer Safety Engineer - Automotive

Santa Clara, California, United States

… impactful! What you’ll be doing: Representing NVIDIA’s functional safety strategy and architectures to the customer Working closely with customers to understand their functional safety requirements and system architectures …

Added Oct 27, 2026

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Intel

Foundry Advanced Packaging Customer Engineer

Phoenix, Arizona, United States +4 locations

Full time
Regular

Pay posted by employer$220,320–$311,040 USD per year

… that improves lives everywhere. About the Role As a Foundry Platform Product Manager Advanced Packaging Customer Engineer, you will play a pivotal role in driving the development, launch, and management of cutting-edge …

Added Oct 27, 2026

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Applied Materials

Operations and Customer Quality Engineer

Austin, Texas, United States

Pay posted by employer$78,500–$108,000

… communicate at all levels of the business Able to set up cross functional teams to solve problems Preferred Customer Engineer experience Preferred Education: Engineering Discipline Additional Information Time Type: Full time Employee …

Added Nov 10, 2026

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Adobe

Agentic Outcome Engineer (Customer AI Solution Engineer)

Tokyo, Tokyo, Japan

Full time
Regular

… and ongoing improvement. Validate agent outputs and workflow behavior for quality, reliability, and fit to customer requirements; involve human review where appropriate. Fix technical issues across configuration, data …

Added Oct 27, 2026

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KLA

SKBU SFS Customer Support Engineer

Icheon-si Gyunggi-do, Korea

Full time
Regular

Added Oct 15, 2026

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Motorola Solutions

Customer Service Operation Engineer (Field Engineer) - Indonesia

Jakarta, Jakarta, Indonesia

Full time

… to system upgrades, maintenance, and solution improvements. Occasional out-of-hours support and on-site customer travel may be required. Basic Requirements Proven track record of 5+ years of relevant field service and …

Added Nov 3, 2026

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Micron Technology

Senior Customer System Enablement Engineer

Taichung - Fab 16, Taiwan

… than ever. What’s Encouraged Daily: Serve as the primary onsite engineering interface for enabler and customer validation and qualification engagements. Build and sustain trusted relationships to ensure specification …

Added Nov 3, 2026

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KLA

Assistant Customer Service Engineer - Hsinchu

Hsinchu, Taiwan, Taiwan

Full time
Temporary

… high-impact work across your area of expertise. · Perform preventive maintenance activities at customer sites. · Assist CSEs with customer troubleshooting and escalate technical or service-related issues …

Added Oct 15, 2026

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General Motors

Engineer, Customer Support and Analytics

Warren, Michigan, United States

Hybrid
Full time
Regular

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About this opportunity

Original employer description

Job Description

Engineer, Customer Support and Analytics - Technical Operations

The Role

The Connected Ops Support and Analytics team protects and improves the connected-vehicle experience across vehicle and digital services. As a Technical Operations Engineer, you’ll support Customer identity workflows, digital services, and Connected services performance health. You’ll investigate customer-impacting issues, turn data into actionable insights, and partner with engineering, application, and contact-center teams to improve reliability and customer outcomes. This technical individual contributor role is an opportunity to connect system behavior to customer experience and deliver practical improvements across the connected-vehicle lifecycle.

What You’ll Do

Analyze end-to-end customer journeys, operational processes, and system performance to identify trends, defects, risks, and improvement opportunities.
Resolve complex customer cases as well as create processes and best practices for routine escalations supporting team members will execute.
Lead root-cause investigations for production incidents, recurring defects, and performance degradation across connected services.
Build and maintain performance metrics, dashboards, and reports that show customer impact, operational health, issue trends, and progress against goals.
Define analytical requirements, data sources, measurement strategies, and validation plans for new capabilities and process changes.
Write and optimize SQL queries to join, cleanse, aggregate, and analyze data from multiple systems while assessing data quality and documenting assumptions.
Apply trend analysis, anomaly detection, correlation analysis, and hypothesis-based validation to support fact-based decisions.
Use Databricks, and related analytics technologies to automate recurring analysis, investigate large datasets, and improve the scalability of operational insights.
Translate technical findings into clear recommendations and communicate issue priority based on customer impact, business risk, frequency, severity, and available evidence.
Partner with engineering, technology, and contact-center operations to contain customer-impacting issues and implement sustainable system or process improvements.
Monitor post-release and post-remediation performance, document results, and contribute to structured triage, knowledge sharing, and consistent operational practices.

Your Skills & Abilities (Required Qualifications)

Bachelor’s degree in computer science, engineering, information systems, data analytics, or a related field, or equivalent professional experience.
3+ years of experience in technical operations, data analytics, systems analysis, software engineering, product support, or a related discipline.
Demonstrated experience analyzing complex systems, application interactions, customer-impacting issues, or operational workflows.
Strong SQL skills, including querying across multiple tables, data transformation, aggregation, validation, and performance-aware query design.
Experience building or supporting dashboards and operational reporting in Power BI, Tableau, or a comparable visualization platform.
Ability to break down business or technical questions, identify relevant data, follow an analysis plan, and communicate clear conclusions.
Experience performing root-cause analysis and converting analytical findings into measurable corrective actions.
Strong written and verbal communication skills, with the ability to manage multiple priorities and make sound decisions with incomplete information.

What Can Give You a Competitive Advantage (Preferred Qualifications)

Working knowledge of Databricks, Python, Power BI, and data engineering or extract, transform, and load (ETL) concepts.
Familiarity with artificial intelligence tools and the ability to integrate them responsibly into data exploration, documentation, issue triage, reporting, and process improvement.
Experience with Datadog, Azure Analytics, cloud-based data platforms, or comparable observability and analytics tools.
Familiarity with application programming interfaces (APIs), event-driven architectures, identity management, mobile applications, and connected-vehicle or digital-service ecosystems.
Experience with large-scale data technologies such as Hadoop, Teradata, or similar platforms.
Familiarity with customer-contact-center applications, case-management workflows, XM Discover, Maxis, or related customer-experience tools.
Experience defining operational key performance indicators (KPIs), service-level measures, data-quality checks, or monitoring strategies.
Knowledge of experimentation, controlled validation, process capability, or continuous-improvement methods.
Exposure to process or application changes involving multiple technical and business organizations.
Collaborative, curious, and proactive approach, with the ability to build trust and drive progress across teams without direct authority.



GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.



About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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All keywords in title

Data Management and Analytics Group
Full time
Hybrid
Regular

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