1,000+ matching jobs for “Customer Success Manager”

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Mastercard

Manager, Product Marketing

Tokyo, Tokyo, Japan

will transform product propositions into scalable, customer-relevant marketing programs that strengthen consumer engagement, drive usage, and accelerate business …

Added Oct 27, 2026

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Abbott Laboratories

Marketing Manager, Endovascular

Singapore

… to work for diversity, working mothers, female executives, and scientists. The Opportunity As the Marketing Manager – Endovascular , you will lead regional strategy and commercial marketing for products within Abbott …

Added Oct 15, 2026

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Ace Hardware

Parrish - Operations Manager

Manassas, Virginia, United States

Regular

… Much like Parrish Services, Ace Hardware is dedicated to delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal to be helpful in the aisle …

Added Nov 3, 2026

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Thermo Fisher Scientific

Sr Project Manager

Teterboro, New Jersey, USA

Pay posted by employer$113,600–$170,300

Discover Impactful Work: The Project Manager is responsible for leading the successful execution of sterile injectable drug product technical transfer …

Added Oct 28, 2026

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IQVIA Holdings

Clinical Project Manager

Amsterdam, The Netherlands

… appropriate corrective and preventative action plans. • May serve as primary or backup project contact with customer and would then own the relationship with the project’s key customer contacts, as well as …

Added Oct 15, 2026

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Xylem

Account Development Manager

Miami, Florida, United States +4 locations

Remote
Full time
Regular

Pay posted by employer$100,000–$130,000

Responsible for direct sales and distribution channel sales of Sensus products and solutions. Develop new customer relationships and identify growth opportunities within municipal, contractor, and distributor channels, …

Added Oct 27, 2026

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KBR

Senior Project Manager

Adelaide, South Australia, Australia

Title: Senior Project Manager Join us today! We are renowned for working in partnership with our clients and construction partners to …

Added Nov 3, 2026

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Palo Alto Networks

Major Account Manager

Paris, Île-de-France, France

Your Career The Major Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to …

Added Nov 6, 2026

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Capital One Financial

Market Manager - Queens

Whitestone, New York, United States +9 locations

Market Manager - Queens Market Manager - Queens Welcome to a new idea in banking! At Capital One, we are redefining how …

Added Oct 27, 2026

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Rockwell Automation

Global Program Manager

India New Delhi (Noida)

Full time

As a Global Program Manager, you manage customer programs to drive the adoption of Rockwell Automation's products and services within …

Added Nov 6, 2026

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Palo Alto Networks

Renewals Account Manager

Office - United Kingdom - London

Your Career The role of the Renewals Account Manager is key to ensuring the success of Palo Alto Network’s fast-growing customer base. With goals and quotas …

Added Oct 27, 2026

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Stanley Black & Decker

Americas Pricing Manager

Medellín, Antioquia, Colombia +1 location

Full time
Regular

Americas Pricing Manager Medellin, Colombia Come build your career. It takes great people to achieve greatness. People with a sense …

Added Oct 27, 2026

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Nvidia

Contact Center Manager

Santa Clara, California, United States

We are seeking a Contact Center Manager whose leadership goes beyond managing calls. A leader who can transform everyday interactions into …

Added Oct 29, 2026

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Databricks

Manager/Sr. Manager, AI Forward Deployed Engineering

Bengaluru, Karnataka, India

Senior

CSQ427R238 Sr. Manager, AI Forward Deployed Engineering (FDE) Mission The AI Forward Deployed Engineering (AI FDE) team is a …

Added Oct 4, 2026

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Ryder System

Manager of Sales

USA - Phoenix AZ 85009

Full time
Regular

Summary The Manager Sales will receive oversight from a Senior Vice President of Sales and day-to-day supervision from the …

Added Nov 3, 2026

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Jabil

Business Unit Manager

Singapore

Develops and implements programs, projects or processes for an assigned customer account(s) (Business Unit). Develops and sponsors tactics to achieve strategic objectives across functional …

Added Oct 28, 2026

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Cencora

Pharmacy Manager

Regina, Saskatchewan, Canada

Full time

… of pharmacy operations Minimum Skills, Knowledge and Ability Requirements: Excellent communication, customer service, interpersonal and time management skills Organized with the ability to multi-task Working …

Added Oct 28, 2026

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Thermo Fisher Scientific

Manager, Operations

Greenville, North Carolina, United States

… and prioritize tasks. Interact with customers in the commercial operation of the described lines and handle customer and regulatory interactions effectively. How will you get here? Education Bachelor’s degree in Engineering, …

Added Oct 16, 2026

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Thermo Fisher Scientific

Program Manager Operations

Morrisville, North Carolina, United States

… is safe or helping find cures for cancer. DESCRIPTION: Join Thermo Fisher Scientific as a Staff Program Manager and contribute to driving innovation and excellence across our organization. As a program leader, you'll …

Added Oct 29, 2026

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Thermo Fisher Scientific

Staff Program Manager

Brno, South Moravian, Czechia

Added Oct 16, 2026

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Mastercard

Manager, Product Marketing

Tokyo, Tokyo, Japan

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About this opportunity

Original employer description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Marketing

Role Overview
The Manager, Product Marketing & Platforms will drive the adoption of Mastercard's priority growth platforms by translating product capabilities into compelling go-to-market strategies and integrated marketing programs.
This role plays a critical role in connecting business priorities, customer needs, and consumer insights to deliver measurable growth outcomes. The Manager will lead the development and execution of marketing programs across key growth areas including Affluent, High Value Consumers, Cross-Border (XB), ESG, and other strategic Mastercard solutions.
Working closely with Product, Services, Customer Marketing, Brand, Communications, Sales, and agency partners, the role will transform product propositions into scalable, customer-relevant marketing programs that strengthen consumer engagement, drive usage, and accelerate business growth.
The ideal candidate combines strategic marketing expertise, strong analytical capabilities, partnership development experience, and hands-on execution excellence to operate effectively in a fast-paced and highly matrixed environment.

Key Objectives
• Drive adoption and usage of Mastercard's priority growth platforms and product solutions in Japan
• Translate product capabilities and business priorities into compelling consumer and customer marketing programs
• Develop scalable go-to-market frameworks that can be leveraged across issuers, partners, and Mastercard channels
• Deliver integrated marketing execution that drives measurable business outcomes and customer value
• Strengthen Mastercard's leadership position across High value programs (Affluent, XB), emerging growth opportunities, and ESG.

Key Responsibilities
1. Product Marketing & Go-to-Market Strategy
• Lead marketing strategy development for priority growth platforms, products, and solutions
• Translate complex product capabilities into compelling value propositions and customer-centric narratives
• Develop go-to-market plans that align business objectives, customer priorities, and consumer insights
• Partner with Product and Services teams to identify growth opportunities and commercialization strategies

2. Growth Platform Development
• Own marketing support for strategic growth areas including Affluent, High-Value Consumer, Cross-Border (XB), ESG, and other emerging business priorities
• Build scalable marketing frameworks that enable adoption across issuer and partner ecosystems
• Identify opportunities to leverage Mastercard assets, benefits, and partnerships to drive product engagement
• Continuously assess market trends, competitive activity, and consumer behavior to inform platform strategy

3. Integrated Marketing Execution
• Lead end-to-end development and execution of integrated marketing campaigns across owned, earned, and paid channels
• Develop customer-facing marketing toolkits, campaign frameworks, and activation plans
• Ensure alignment across Brand, Communications, Customer Marketing, Product, and agency partners
• Drive execution excellence while managing multiple high-priority initiatives simultaneously

4. Customer & Partner Engagement
• Partner with issuers and strategic stakeholders to bring product platforms to market effectively
• Support co-marketing opportunities that strengthen customer value propositions and business growth
• Build strong relationships across internal and external stakeholders to accelerate execution and adoption
• Act as a marketing advisor to help customers leverage Mastercard capabilities and platform assets

5. Analytics, Measurement & Optimization
• Use data, insights, and performance metrics to guide decision-making and optimize marketing investments
• Develop measurement frameworks to assess platform adoption, engagement, and business impact
• Translate performance insights into recommendations and future growth opportunities
• Support business case development, ROI analysis, and executive reporting

6. Stakeholder & Agency Management
• Collaborate across local, regional, and global teams to ensure alignment and scalability
• Manage agency partners through briefing, planning, execution, and performance evaluation
• Influence stakeholders without direct authority to drive cross-functional alignment and results
• Ensure strong governance, operational excellence, and consistent reporting across programs

What We're Looking For
• Minimum 10 years of experience in product marketing, growth marketing, strategic marketing, customer marketing, or related disciplines
• Proven track record of developing and executing successful go-to-market strategies and integrated marketing programs
• Strong strategic thinking with the ability to connect business priorities, consumer insights, and commercial outcomes
• Experience working across financial services, payments, technology, loyalty, premium consumer, travel, lifestyle, or related sectors preferred
• Strong analytical and data-driven mindset with ability to translate insights into actionable strategies
• Experience managing multiple concurrent projects and stakeholders in a fast-paced environment
• Demonstrated partnership development and stakeholder management experience across internal and external organizations
• Strong commercial acumen and understanding of how marketing supports customer acquisition, engagement, and usage growth
• Ability to operate independently while influencing across a highly matrixed organization
• Hands-on, execution-oriented approach with strong attention to detail and accountability for results
• Proven experience managing agency partners and external vendors
• Native Japanese and fluent English (written and spoken) are required

Success Profile
The successful candidate will be:
• A strategic marketer who can move seamlessly between long-term planning and flawless execution
• Commercially minded and able to connect marketing activities to measurable business outcomes
• Data fluent, comfortable using analytics and insights to shape recommendations and investment decisions
• Highly collaborative and able to influence diverse stakeholders across Product, Marketing, Services, Sales, and regional/global teams
• Comfortable navigating ambiguity while managing multiple priorities and delivering results at speed

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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Keywords also found in description

Marketing Function

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