1,000+ matching jobs for “Customer Engineer”

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Nvidia

Senior Customer Program Manager – AI Platform

Santa Clara, California, United States

We are seeking a Senior Customer Program Manager to support the planning and execution of technical and operational programs for key …

Added Oct 31, 2026

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Applied Materials

Manager, Customer Engineering (m/f/d)

Dresden, Saxony, Germany

… every advanced semiconductor chip and display in the world. We are seeking an experienced Manager, Customer Engineering (M3) to play a pivotal leadership role supporting the launch, ramp-up, and long-term success of …

Added Oct 27, 2026

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Otis Worldwide

Customer Care Specialist (Svensk- och norsktalande)

Sjælland

Date Posted: 2026-11-06 Country: Denmark Location: Sjælland Customer Care Specialist (Svensk- och norsktalande) Otisline Nordics Customer Call Center | Heltid | Herlev, Danmark …

Added Oct 27, 2026

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Nvidia

Senior Customer Solution Architect, Application Engineering

Santa Clara, California, United States

… architectures using NVIDIA SoC solutions, while maintaining design documentation, test plans, and other customer enablement materials. Evaluate and enhance system performance, power efficiency, and thermomechanical …

Added Oct 27, 2026

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Coca-Cola

Director, Quality Engineering - Customer and Commercial

Atlanta, Georgia, United States

… accountable for designing, building, and sustaining automated quality engineering capabilities across Customer and Commercial product teams operating under a modern Product Operating Model. This role is hands-on and …

Added Oct 27, 2026

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Capital One Financial

Senior Manager, Product Manager, Customer Data

McLean, Virginia, United States +3 locations

Senior Manager, Product Manager, Customer Data Product Management at Capital One is a booming, vibrant craft that requires reimagining the status …

Added Oct 27, 2026

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Dick's Sporting Goods

Data Engineering Manager - Customer Data (REMOTE)

Remote - US

Pay posted by employer$95,200–$158,800

… shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input. Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in …

Added Nov 3, 2026

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Databricks

Customer Enablement Architect (Capability Engineering & AI Adoption)

Sydney, New South Wales, Australia

CSQ427R440 The Databricks Customer Enablement team is on a mission to upskill data and AI professionals in customer organizations so they can …

Added Oct 4, 2026

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Nvidia

Senior Customer Technical Program Manager - AI Datacenter

Santa Clara, California, United States +1 location

We're looking for a Senior Customer Program Manager to lead the charge on technical programs for some of NVIDIA's most strategic partners to …

Added Oct 31, 2026

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Otis Worldwide

Senior Officer, Customer Experience and Performance Excellence

12/F-13/F, The Bay Hub, 17 Kai Cheung Road, Kowloon Bay, Hong Kong

Performance Excellence, Process Improvement & Customer Centricity Collect, consolidate, and analyze customer feedback from multiple channels, supporting effective …

Added Oct 27, 2026

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Capital One Financial

Manager, Data Science - US Card Customer Management

New York City, New York, United States +3 locations

Manager, Data Science - US Card Customer Management Data is at the center of everything we do. As a startup, we disrupted the credit card industry …

Added Oct 27, 2026

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Broadcom

Community & Virtual Events Manager – Mainframe Customer Engagement

Melville, New York, United States +3 locations

Full time
Regular

Pay posted by employer$73,100–$117,000 USD per year

… documentation teams who partner with our customers every day. This position is as a key team member of the Customer Engagement team within the Mainframe Education & Customer Engagement Team. Daily in-office attendance is …

Added Oct 5, 2026

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Databricks

Data+AI Workforce Transformation Practitioner — Customer Delivery

United States

Remote

Pay posted by employer$143,700–$197,550 USD

… workforce transformation engagements with Databricks' largest customers. You will diagnose where a customer's workforce is today, define what needs to change, build the transformation plan, and drive execution until …

Added Oct 7, 2026

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RTX

Military Customer Support Digital Strategist P6 (Onsite)

East Hartford, Connecticut, United States

… internal user experience through new applications and technologies. Aligning efforts with commercial customer technical support organizations for common digital strategies where enhanced customer value and operational …

Added Oct 27, 2026

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Cisco Systems

Customer Success Technical Leader (Technical Account Manager : Splunk)

Minato, Wakayama, Japan

… (Security Orchestration, Automation, and Response). Aligned to a specific Area to strategically support the Customer Success Executive, Technical Success Engineer, Solution Engineer, Solution Architect motions. Develop …

Added Oct 27, 2026

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GE Vernova

Senior Heavy Duty Power-Customer Portfolio Manager CS

Remote

Pay posted by employer$119,600–$199,400

… a track record of successfully planning and executing complex outages. Skilled in stakeholder engagement, customer portfolio management, caring for customer operations, and delivering positive impact. Demonstrates …

Added Oct 27, 2026

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Capital One Financial

Senior Manager, Product Manager, Customer Restrictions-Product Manager

McLean, Virginia, United States +3 locations

Senior Manager, Product Manager, Customer Restrictions-Product Manager Product Management at Capital One is a booming, vibrant craft that requires …

Added Oct 27, 2026

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The Home Depot

Senior IT Project Manager | Customer Data Platform (CDP)

GEORGIA - VIRTUAL - GA01

Remote
Full time
Regular

Pay posted by employer$70,000–$190,000

… Must be legally permitted to work in the United States. Preferred Qualifications: Experience delivering a Customer Data Platform (CDP) such as GrowthLoop, Amperity, Segment, or Tealium, or a comparable data and MarTech …

Added Oct 29, 2026

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M&T Bank

Engineering Senior Manager, Customer Identity and Access Management (CIAM)

Buffalo, New York, United States

In person

Pay posted by employer$167,600–$279,400

… scalability, and security requirements. Maintain operational accountability for mission-critical customer authentication services with 24x7 support expectations. Establish and monitor platform SLAs, SLOs, …

Added Nov 3, 2026

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Capital One Financial

Product Design Director (Individual Contributor), Customer Acquisitions and Management

McLean, Virginia, United States +1 location

… complexity across multiple lines of business and managing matrixed stakeholders to deliver best-in-class customer experiences to core revenue-driving products. The Experience Design team at Capital One is at the forefront …

Added Oct 27, 2026

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Broadcom

Community & Virtual Events Manager – Mainframe Customer Engagement

Melville, New York, United States +3 more

Full time
Regular

Pay posted by employer$73,100–$117,000 USD per year

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Required Skills and Qualifications · employer excerpt

Bachelors and 5+ years of related or Masters degree and 3+ years ofrelated experience
Four or more years of experience in an online community engagement role.
Advanced skills time management, facilitation, and organization.
Experience in managing stakeholders.
Knowledge of change management principles

1 more in the full description below.

About this opportunity

Original employer description

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Job Description:

Broadcom’s Mainframe Software Division (MSD) is seeking an experienced and energetic Community Manager with experience in online communities to monitor and enhance our online community programs & activities. To bring focus on driving user adoption, engagement, and retention. The ideal candidate will act as the backbone and center of a collaboration hub across our core product, education, support, and documentation teams who partner with our customers every day.

This position is as a key team member of the Customer Engagement team within the Mainframe Education & Customer Engagement Team.

Daily in-office attendance is required for this position in one of the offices listed for this position. There are no remote or hybrid options available at this time.

Skill & Competency Highlights

Key to this position is strong program and project management proficiency, alongside the ability to think critically, align with strategic business goals, and prioritize work effectively. The ideal candidate communicates clearly across peers, colleagues, customers, and management, comfortably balances multiple projects simultaneously, and proactively identifies problems to propose actionable solutions.

Key Responsibilities

Manage day-to-day operations of Broadcom's Mainframe Software Division online product, education, and private validation communities, including configuring forum settings, assigning user permissions, and troubleshooting access issues.
Monitor community discussions and the related moderation queue daily to ensure professional behavior and on-going, customer-focused conversations.
Oversee the community-based ideation platform to ensure that user-submitted functionality requests are reviewed regularly and acted up on when appropriate.
Work closely with Product Management to coordinate gated, private validation spaces for pre-release software, ensuring privacy and security.
Collaborate with the Mainframe Education team to host and promote virtual and in-person training opportunities
Act as the liaison between customers, Product Management and Engineering, Support, and Marketing teams to ensure community initiatives align with division goals.
Analyze community metrics and health indicators, including community membership and activity as part of Broadcom’s larger Customer Engagement strategy
Build a customer recognition program that highlights the individuals that consume and engage with our Education and Customer Engagement programs most.
Assist the Customer Engagement team with other in-person events as required.

The core responsibilities of this position center on managing multiple specialized spaces hosted on the Higher Logic community platform. You will directly moderate and spark discussion within our public community forums, while spearheading the division's ideation programs to collect and categorize user feedback for our product development pipelines. Furthermore, you will securely manage gated, private validation communities to facilitate trusted customer feedback on pre-release software, and partner closely with the training team to elevate our education communities by promoting web-based training paths, technical exchanges, and digital badges.

To excel in this role, candidates must possess excellent communication mastery and experience navigating enterprise-level engagement hubs like Higher Logic. A foundational comfort with complex B2B software ecosystems or the enterprise IT landscape is highly preferred to effectively cross-collaborate with Product Managers, Support Engineers, and client systems administrators. You must bring a data-driven approach to tracking growth and sentiment metrics, alongside the professional tact required to manage private customer data and NDA-bound validation cycles cleanly.

Job-Specific Authority and Scope

Generally, work without consulting their manager.
Independent decisions are made daily.
Examples of typical decisions without manager consultation:
- Make strategic and tactical decisions that directly affect day to day online customer engagement.
- Apply knowledge, skills, and experience to create new engagement approaches, processes, and systems.
- Resolve conflicts and escalate any irresolvable conflicts or deviations from corporate policy.

Typically, has no direct reports.
Typically, has no total staff.
Typically, has a global geographic focus.
Typically, does not manage a budget.

Required Skills and Qualifications

Bachelors and 5+ years of related or Masters degree and 3+ years of
related experience
Four or more years of experience in an online community engagement role.
Advanced skills time management, facilitation, and organization.
Experience in managing stakeholders.
Knowledge of change management principles
Ability to work in a physical office environment at one of our listed locations

Preferred Skills and Qualifications

Working knowledge of the software industry
Working knowledge of mainframe software
Experience with data analytics

Compensation and Benefits

The annual base salary range for this position is USD 73,100.00 To USD 117,000.00

As a valued member of our team, you'll be eligible for a discretionary annual bonus and the opportunity to receive not only a competitive new hire equity grant, but also annual equity awards, connecting your success directly to the company's growth. All subject to relevant plan documents and award agreements.

Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

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Keywords also found in description

Full time
Regular
Services & Support

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