1,000+ matching jobs for “Operations Project Manager”

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Cencora

Lead EDI Service Operations

Pune, Maharashtra, India

Full time

Service Operations Leadership Support the EDI Service Operations Manager in driving day-to-day production support and …

Added Oct 27, 2026

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Booz Allen Hamilton

Operations Desk Officer Expert

McLean, Virginia, United States

Pay posted by employer$77,600–$176,000

Operations Desk Officer Expert The Opportunity: With all the information available today, it takes a skilled …

Added Oct 27, 2026

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Regeneron Pharmaceuticals

Analytical Technology & Operations Specialist

RENSSELAER

Full time
Regular

Pay posted by employer$62,355–$131,300

… medicines for people with serious diseases. We are hiring multiple Quality Analytical Technology & Operations Specialist to join our Quality Control team at our new highly automated drug substance manufacturing …

Added Nov 4, 2026

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IQVIA Holdings

Assoc Business Operations Analyst

Shanghai, China

… budgets for assigned customers, to support the global sales team. Essential Functions • Work closely with project teams to determine appropriate terms and conditions of contracts under supervision. Alternatively, be …

Added Oct 15, 2026

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Omnicom Group

28229-Assistant, Investment Operations

New York City, New York, United States

… Owns a book of business aligned to a segment of Orion partners. Provide inputs in the weekly Investment Operations team meetings. Supports partnership onboarding and ensures all aspects of commercial execution are met, …

Added Nov 3, 2026

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McKesson

Sr. Vendor & Operations Lead

Mississauga, Ontario, Canada

Hybrid
Full time

Pay posted by employer$99,100–$132,100

McKesson is seeking a Sr. Vendor & Operations Lead to lead vendor governance and service operations coordination across the Human Capital Management …

Added Oct 27, 2026

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Applied Materials

Technical Project Management / Regional Program Adoption - China

Shanghai, Shanghai, China

… and resolving complex field operational issues. The role requires deep knowledge of Field Service Operations, AGS Operations, Sales, data analytics, and change management, with preferred qualifications including …

Added Oct 29, 2026

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Thermo Fisher Scientific

Project Accountant (Initial 12 months fixed-term))

Johannesburg, Gauteng, South Africa

Thermo Fisher Scientific is seeking a Project Accountant to support the business with a business divestiture. This is a hybrid, fixed-term contract …

Added Oct 16, 2026

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Applied Materials

Non-Technical Project/Program Management (Installation Coordinator)

Pyeongtaek-NF Summit,KOR

… sites. This role serves as a key liaison between Installation Engineering Teams (iTeam), Field Service Operations (FSO), Global Operations, and other stakeholders to ensure resource availability, installation readiness, …

Added Oct 27, 2026

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Fidelity National Financial

Product Owner (Technology Operations)

Raleigh, North Carolina, United States

Hybrid
Full time

… values resonate with you, we’d love to have you on our team! What are we looking for? SoftPro Technology Operations is seeking a Product Owner to join their team. The position can be in our Raleigh, NC offices, fully remote …

Added Nov 4, 2026

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Bank of America

Technology Operations Specialist II

Jersey City, New Jersey, United States +2 locations

Pay posted by employer$85,000–$154,300

… management and Line of Business partners. Responsibilities: Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, …

Added Oct 30, 2026

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Vertex Pharmaceuticals

Senior Analyst, CRM Operations

Boston, Massachusetts, United States

Full time
Regular

Pay posted by employer$104,000–$156,000

… on leveraging AI tools and methodologies to optimize platforms, streamline governance, and improve team operations in a regulated, global environment. Additionally, the role will emphasize ensuring operational efficiency …

Added Oct 18, 2026

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Thermo Fisher Scientific

Sr Director, Commercial Operations

Waltham, Massachusetts, United States

Pay posted by employer$192,700–$275,000

Senior Director, Commercial Operations Position Summary The Senior Director, Commercial Operations will lead the advancement of commercial …

Added Oct 25, 2026

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GE Vernova

Chef de projet principal - BTM I&C / Senior Project Manager - BTM I&C

Remote +3 locations

Pay posted by employer$114,100–$190,200

… We are looking for a Senior Project Manager to lead the execution of complex substation projects within GE Vernova’s Grid Systems Integration …

Added Nov 10, 2026

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Enterprise Operations Software Internship

Spring, Texas, United States

Full time
Internship

Pay posted by employer$31.00–$37.00 per hour

Enterprise Operations Software Internship Description - The following posting is a pipeline requisition, meant to accumulate …

Added Oct 12, 2026

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Raymond James Financial

Mass Account Transfers Operations Consultant

St. Petersburg, Florida, United States +2 locations

Permanent

Summary The Operations Consultant leads mass account transfer conversions and department initiatives, serving as the primary …

Added Nov 3, 2026

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Boeing

Business Operations Specialist (Office Management)

CHN - Beijing, China

Full time
Regular

- Manage day-to-day office operations, including Facility, Furniture and Equipment Maintenance Services Local Procurement Services Office …

Added Oct 12, 2026

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State Street

PCC Program Project Lead, Vice President

Quincy, Massachusetts, United States

Full time

Pay posted by employer$110,000–$181,250

… solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, State …

Added Oct 27, 2026

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RTX

Project Engineer - F135 ECU HPC (Onsite)

Jupiter, Florida, United States +1 location

… multiple tasks effectively Proficiency in AGILE, Confluence, Jira, and SAP Experience as a Control Account Manager (CAM) What We Offer Relocation Eligibility Learn More & Apply Now Compression Systems Engineering (CSE) …

Added Oct 27, 2026

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S&P Global

Associate , Equity Data Operations

Mexico City, Mexico City, Mexico

Full time

Grade Level (for internal use): 08 The Role: The Operations Associate will serve as a key player in ensuring the seamless onboarding and management and calculation of …

Added Oct 27, 2026

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Cencora

Lead EDI Service Operations

Pune, Maharashtra, India

Full time

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About this opportunity

Original employer description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

We are looking for an experienced and proactive Lead for the EDI Service Operations to support and help lead production EDI operations for the US market. Reporting to the EDI Service Operations Manager, this role is responsible for ensuring reliable, secure, and SLA-driven support across Cencora’s multi-platform EDI ecosystem, including Sterling B2B Integrator, Axway B2Bi, and Lightwell.

The ideal candidate will bring strong technical depth in EDI production support, proven experience handling critical incidents, and the ability to guide support teams through issue triage, partner coordination, and operational governance. This role will also contribute to continuous improvement initiatives, process standardization, partner onboarding support, and operational reporting to improve overall service quality and resilience.

This is a lead support role requiring strong operational ownership, cross-functional collaboration, and willingness to support a 24x7 roster, including nights, weekends, and holidays on a rotating basis.

Primary Duties and Responsibilities

Service Operations Leadership

Support the EDI Service Operations Manager in driving day-to-day production support and operational continuity for the EDI environment serving the US market.
Help define, implement, and improve standard operating procedures, runbooks, escalation models, and service support practices.
Track team activities, operational events, and support metrics to ensure timely issue response and adherence to SLAs.
Guide team members in monitoring, triaging, troubleshooting, and resolving EDI production issues accurately and efficiently.
Ensure effective shift handovers, incident tracking, and communication discipline across the support team.

Incident Management and Issue Resolution

Lead and support investigation of production issues involving transaction failures, delayed processing, file delivery issues, mapping-related problems, connectivity issues, and application-to-application integration failures.
Coordinate issue resolution with internal technical teams, external service providers, and trading partners.
Help manage high-priority incidents and ensure clear stakeholder communication, status updates, and escalation handling.
Drive root cause analysis for recurring incidents and help implement corrective and preventive actions.

EDI Platform and Transaction Support

Provide functional and technical support across IBM Sterling B2B Integrator, Axway B2Bi, and Lightwell B2B Framework environments.
Monitor production EDI transaction processing and investigate failed or delayed inbound/outbound flows.
Support business-critical transaction types and ensure timely receipt, processing, and delivery of EDI documents.
Analyze transaction, mapping, workflow, file transfer, and partner communication issues across multiple platforms and environments.
Assist with production validation and controlled support for partner onboarding, setup changes, and operational readiness activities.

Partner and Stakeholder Coordination

Work closely with business users, partners, vendors, and internal support teams to drive resolution of production issues.
Coordinate with service providers and external trading partners to ensure delivery commitments and SLA expectations are met.
Support onboarding activities by improving partner setup processes, validation steps, and supporting tools.
Maintain strong communication with US stakeholders and business teams regarding production health, issue progress, and risks.

Continuous Improvement and Operational Excellence

Identify opportunities to improve support workflows, tools, reporting, and team efficiency.
Help define and refine monitoring rules, alert handling processes, and issue categorization standards.
Contribute to documentation updates including SOPs, troubleshooting guides, escalation procedures, and knowledge articles.
Support process optimization initiatives for production support, onboarding, and service management practices.
Collaborate with other EDI and integration teams on day-to-day support needs and project-related activities.

Educational Qualifications

Bachelor’s degree in computer science, Information Technology, or a related discipline, or equivalent relevant work experience.

Work Experience

10+ years of experience in EDI / B2B integration implementation, production support, and service operations.
Strong hands-on experience with IBM Sterling B2B Integrator and/or Axway B2Bi.
Prior experience supporting Axway-based data exchange environments is strongly preferred.
Experience with Lightwell B2B Framework is preferred.
Strong experience handling EDI formats including ANSI X12 and EDIFACT.
Experience troubleshooting SAP IDOC and related data or integration issues.
Experience supporting and maintaining business flows, transaction routing, partner connectivity, and production issue resolution in EDI ecosystems.
Experience working in a 24x7 production support model with shift-based operations and escalation ownership.

Skills and Knowledge

Behavioral Skills

Critical thinking
Attention to detail

Influence and impact

Interpersonal communication
Multitasking
Problem solving
Time management
Team guidance and collaboration
Ownership mindset

Technical Skills

Strong understanding of ANSI X12 and EDIFACT standards.
Solid understanding of EDI production support processes, support structures, incident handling, SLA management, and ticketing tools such as ServiceNow.
Understanding of shared mailbox support, operational queues, and structured triage processes.
Knowledge of enterprise application integration and production data flow dependencies.
Experience analyzing and reporting transaction failures, file delivery failures, and data exchange issues.
Strong analytical, troubleshooting, communication, and reasoning skills.
Understanding of EDI transactions, B2B integrations, business process development, and mapping support.
Working knowledge of ITX mapping concepts is preferred.

Tools and Technology

IBM Sterling B2B Integrator Dashboard and production support features.
Axway B2Bi and Lightwell B2B Framework.
Oracle Database.
SQL Developer.
ServiceNow or similar ticketing tools.
Experience with monitoring, reporting, and operational support tools in a production environment.

Commitment

This role requires commitment to support a team operating in a 24x7 production environment, including early mornings, day shifts, night shifts, weekends, and holidays as part of a rotating schedule. The individual must be comfortable working in a high-availability support model and participating in major incident response when needed.

Why Join This Role

This is an excellent opportunity for a seasoned EDI professional to take on a lead support role in a complex, high-impact healthcare integration environment. The role offers the chance to work across multiple EDI platforms, engage with global stakeholders, strengthen operational maturity, and contribute directly to the reliability of critical business transactions supporting the US market.

The three opening paragraphs repeat themes covered later—production support, incident handling, continuous improvement, and 24x7 coverage. Consider condensing the summary into two paragraphs: one defining the role’s purpose and scope, and one highlighting the candidate profile and business impact.

This responsibility would be stronger with measurable scope. If available, specify the key KPIs owned by the role—such as incident response and resolution targets, transaction volumes, backlog thresholds, service availability, or team size—to clarify accountability and seniority.

Bachelor's degree in information technology, computer science, information systems, engineering, business administration, or a related field, or equivalent experience required. Master's degree in information technology, computer science, information systems, engineering, business administration, or a related field, or equivalent experience preferred. 6+ years of experience in advanced cloud architecture, infrastructure automation, hybrid environment engineering, or a related field preferred. AWS Certified Solutions Architect - Professional, Microsoft Certified: Azure Solutions Architect Expert, VMware Certified Design Expert (VCDX), or equivalent certification preferred.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated CompaniesAffiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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Keywords also found in description

Full time
Information Technology

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