1,000+ matching jobs for “Service Supervisor”

How results work

Exact titles rank first, then title variations and keywords in descriptions. These labels aren't qualification scores. Without keywords, recently added jobs appear first.

Thermo Fisher Scientific

Supervisor, Field Service

Tokyo, Tokyo, Japan

【役割定義】 Supervisorは、自チームのサービス運営責任者であり、FSE(Field Service Engineer)の日々の活動を管理監督し、案件進捗、品質、収益、KPI、人材育成を日々の運営の中で実現する責任を持ちます。【主な責任】自チームのT&M Revenue、関連売上、KPI達成 …

Added Oct 16, 2026

Save job

KLA

… business priorities by delivering high-impact work across your area of expertise. Observe and execute the service business processes and procedures Reduce the billable collection cycle time Lead and oversee the end-to-end …

Added Oct 15, 2026

Save job

Cencora

Supervisor, Customer Service

Pune, Maharashtra, India

Full time

… plans, schedule adherence, timekeeping, and real-time adjustments to maintain coverage and contracted service levels. Leads coaching, performance reviews, corrective actions, and career development to strengthen …

Added Oct 27, 2026

Save job

Comcast

Supervisor, Installation & Service

FL - Lake City, 2288 SW Main Blvd

Full time
Regular

This role oversees and coordinates daily activities of Installation & Service Technicians performing tasks within the same function. It prioritizes team responsibilities, assigns …

Added Oct 21, 2026

Save job

Southwest Airlines

Supervisor Customer Service - SEA

Seattle, Washington, United States

Pay posted by employer$28.27–$42.40 per hour

… this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Customer Service position at SEA within the last 12 months.*** Pay & Benefits: Pay of $28.27 to $42.40 per …

Added Oct 27, 2026

Save job

Cardinal Health

Supervisor, IT Service Center

Philippines-Bonifacio Global City-Taguig

Provides key leadership and direction to the IT Service Center Leverage team. Manages IT staff performance, quality, and productivity, ensuring established …

Added Oct 27, 2026

Save job

Southwest Airlines

Supervisor Customer Service - MEM

Memphis, Tennessee, United States

Pay posted by employer$36.00–$37.50 per hour

… this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Customer Service position at MEM within the last 12 months.*** Pay & Benefits Pay of $36.00 to $37.50 per …

Added Oct 27, 2026

Save job

Southwest Airlines

Supervisor Customer Service - BDL

CT-Windsor Locks

Pay posted by employer$36.00–$37.50 per hour

… this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Customer Service position at BDL within the last 12 months.*** Pay & Benefits Pay of $36.00 to $37.50 per …

Added Oct 27, 2026

Save job

Thermo Fisher Scientific

Field Service Supervisor Benelux

Remote, Netherlands

… the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: As a Field Service Supervisor at Thermo Fisher Scientific, you will guide and support a team of skilled field service engineers while …

Added Oct 16, 2026

Save job

Thermo Fisher Scientific

Supervisor, Field Service EM

Switzerland - Reinach - Neuhofstrasse 11 - Remote

… workflow solutions that provide images and answers in the micro-, nano-, and picometer scales. As Supervisor Field Service your key responsibilities are: Line management of an assigned team of highly skilled and …

Added Oct 16, 2026

Save job

Procurement Service Delivery Supervisor

Bengaluru, Karnataka, India

In person

… you can collaborate with other curious, creative 3Mers. The Impact You’ll Make in this Role The Procurement Service Delivery Supervisor provides day-to-day leadership to employees supporting procurement and sourcing …

Added Oct 27, 2026

Save job

Graybar Electric

Service Center Warehouse Supervisor

Richmond, Virginia, United States

Full time
Regular

Make a difference. As a Service Center Warehouse Supervisor, you will supervise assigned warehouse operations including staff, security …

Added Oct 27, 2026

Save job

Graybar Electric

Service Center Warehouse Supervisor

Dallas, Texas, United States

Full time
Regular

Make a difference. As a Zone/Service Center Warehouse Supervisor, you will supervise assigned warehouse operations including staff, security …

Added Oct 27, 2026

Save job

Cencora

Customer Service Supervisor - Veterinary

Remote, Idaho

Full time

Added Oct 27, 2026

Save job

Abbott Laboratories

Supervisor, Laboratory Automation Service Engineering

United States > Phoenix : 445 North 5th St

Pay posted by employer$78,000–$156,000

The Supervisor, Laboratory Automation Service Engineer plays a key leadership role in supporting a team of service …

Added Oct 15, 2026

Save job

Carrier Global

Field Service Supervisor - Automated Logic

Phoenix, Arizona, United States

Pay posted by employer$64,500–$129,500 per year

The Field Service Supervisor is a team leader of a selected number of Field Engineers (FE). Their primary responsibility is managing …

Added Oct 27, 2026

Save job

Graybar Electric

Service Center Warehouse Supervisor - Outbound

DC Service Center

Full time
Regular

Make a difference. As a Service Center Warehouse Supervisor - Outbound, you will supervise assigned warehouse operations including staff, …

Added Oct 30, 2026

Save job

Verizon

Supervisor-Sales Call Customer Service

Morristown, New Jersey, United States

Remote
Full time
Regular

Pay posted by employer$72,500–$126,000 per year

… we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... Outstanding customer service is our promise and you’ll be leading a team to provide just that. Your team in our customer care call …

Added Oct 22, 2026

Save job

TD Synnex

Custumer Service Supervisor - Night shift

See posting for location

Full time
Regular

… operational metrics and identifies areas where additional opportunities exist to improve operational service levels. Conducts and/or provides appropriate training and operational direction to team members to …

Added Oct 27, 2026

Save job

The Cigna Group

Customer Service Supervisor - Express Scripts - Remote

United States Work at Home

Full time
Regular

Lead a virtual team of 20+ Advocates to meet or exceed service and quality goals every day. Coach and develop Advocates through regular one-on-ones that celebrate wins, …

Added Oct 31, 2026

Save job

The Cigna Group

Customer Service Supervisor - Express Scripts - Remote

United States Work at Home

Full time
Regular

View job

Save job

About this opportunity

Original employer description

Work shift: Sunday – Thursday 2:00PM – 11:00PM EST

As a Commercial Supervisor, you will coach and inspire a virtual team of Patient Care Advocates (PCAs) who support our Commercial Market members and clients. You lead with a servant mindset, care deeply about your people, and love helping them grow. Together, you will deliver a warm, expert experience every day.

You will partner with your Senior Manager to bring our operational strategy to life and lead daily operations. You will also work closely with Employee Relations, Workforce Management, Training, Coaching, Quality, and Operations to keep our promises to customers and clients. If you are driven to learn, improve, and lift others up, we would love to have you on our team.

Key Responsibilities

Lead a virtual team of 20+ Advocates to meet or exceed service and quality goals every day.
Coach and develop Advocates through regular one-on-ones that celebrate wins, build skills, and set clear follow-up plans.
Build a culture of accountability by sharing clear expectations in team and individual meetings.
Spot service issues early through call monitoring and data review, then create action plans that keep performance strong.
Use metrics and real-time tools such as Verint and CC Pulse to find trends and share insights with Workforce Management and leadership.
Remove barriers so Advocates have the tools, training, and support they need to deliver great service.
Boost retention and engagement by creating an inclusive team where every voice is valued.
Drive continuous improvement and partner across teams to make the customer experience even better.
Respond quickly to escalations, staffing gaps, and system issues to keep service on track.

Qualifications - Required

High School Diploma or GED.
1+ years of leadership experience, such as RTL, SME, mentor, trainer, or supervisor.
Strong written and verbal communication skills, including handling difficult conversations with care and professionalism.
Ability to read operational reports, find root causes, and turn findings into measurable action plans.
Collaborative style with the ability to influence and drive change across cross-functional teams.
Creative, strategic thinker focused on continuous improvement.
Working knowledge of HIPAA, Express Scripts quality standards, and company compliance requirements.
Working knowledge of Microsoft Office, including Outlook, Teams, Word, Excel, and PowerPoint.
Flexibility to work beyond your normal shift during peak periods or urgent needs.

Qualifications - Preferred

Bachelor's degree.
Strong coaching background.
Experience leading and engaging a virtual or geographically dispersed team.
Experience managing attendance, schedule adherence, occupancy, staffing, and service levels.
Experience addressing performance concerns, documenting coaching, administering corrective action, and partnering with Employee Relations or Human Resources.
Experience leading teams through process, technology, client, or organizational change.
Experience managing client expectations, service commitments, or performance guarantees.
Proficiency with Verint, Amazon Connect, and AI-enabled tools such as AI Companion.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 51,700 - 86,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Why this result? · Employer labels

Search phrase in title

Customer Advocacy
Full time
Regular

Location reference: GeoNames (CC BY 4.0), normalized by Referizz.