1,000+ matching jobs for “Customer Support Engineer”

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Exact titles rank first, then title variations and keywords in descriptions. These labels aren't qualification scores. Without keywords, recently added jobs appear first.

Applied Materials

Customer Engineer - C1 Senior

Shanghai, Shanghai, China

Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment Use digital analytics for …

Added Nov 2, 2026

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Applied Materials

Customer Engineer - C1 Senior

Dalian, Liaoning, China

Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment Use digital analytics for …

Added Oct 31, 2026

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KLA

Customer Engagement Applications Engineer

Austin, Texas, United States

Full time
Regular

Pay posted by employer$83,100–$141,300 per year

… of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer …

Added Oct 16, 2026

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KLA

Customer Engagement Applications Engineer

Phoenix, Arizona, United States

Full time
Regular

Pay posted by employer$78,200–$114,667 per year

… company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer …

Added Oct 15, 2026

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KLA

Customer Engagement Applications Engineer

Austin, Texas, United States

Full time
Regular

Pay posted by employer$83,100–$121,900 per year

Added Oct 15, 2026

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Applied Materials

Customer Engineer IV-ETCH

Xi’an, Shaanxi, China

… to ensure smooth operations and exceptional service. Role Responsibilities: Install, maintain, and upgrade customer equipment Apply troubleshooting and problem-solving skills, as well as company diagnostic tools and …

Added Oct 27, 2026

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Applied Materials

Customer Engineer - EPIC Center

Santa Clara, California, United States

Pay posted by employer$42.50–$58.90

… them all is semiconductor technology. At Applied Materials' EPIC Center in Santa Clara, we're looking for Customer Engineers who are passionate about technology, thrive on solving complex challenges, and want to be at the …

Added Oct 27, 2026

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Applied Materials

Customer Engineer -FEP/EPI

Wuxi,CHN

Added Oct 31, 2026

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Applied Materials

PDC Customer Engineer IV

Kyoto, Kyoto, Japan

Added Oct 27, 2026

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Applied Materials

Customer Engineer IV-EPI

Shanghai, Shanghai, China

Added Oct 27, 2026

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American Electric Power

Customer Service Project Engineer

Tulsa, Oklahoma, United States

Full time
Regular

Pay posted by employer$136,539–$177,503

The Customer Service Project Engineer serves as a strategic liaison between customers and internal business functions to …

Added Oct 27, 2026

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KLA

Customer Engagement Applications Engineer

Tainan, Taiwan, Taiwan

Full time
Regular

… manufacturing. Job Description/Preferred Qualifications 1. Responsible for providing technical applications support for the development and implementation of KLA reticle and photomask inspection systems. Makes presentations …

Added Oct 15, 2026

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KLA

Customer Engagement Applications Engineer

Shanghai, Shanghai, China

Full time
Regular

… jobs develops and implements product applications for existing KLA products to provide maximum value to the customer. They focus on projects related to product installation, customer education on product knowledge and usage …

Added Oct 15, 2026

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Applied Materials

Customer Engineer III (C3)

Bloomington, Minnesota, United States

Pay posted by employer$37–$51.20

… BKM’s. Uses knowledge management systems. Follows all IP guidelines. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with …

Added Oct 27, 2026

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GE Vernova

Engineer - Customer Project Engineering

Noida, Uttar Pradesh, India

… Activities that are conducted to better understand or ultimately meet the expectations of the customer Accountable for the quality of own work. Subject to direct operations supervision/prescribed work …

Added Oct 27, 2026

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Applied Materials

Global Software Support Engineer

Taichung, Taiwan, Taiwan

… equipment software, application, computing and systems issues of moderate complexity. Learn and investigate customer's high value problem (HVP), systemic bug or software failures. 2. Perform SW installation, issue …

Added Oct 27, 2026

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Applied Materials

Customer Engineer II (C2)

St Peters,MO

Pay posted by employer$31–$42.40

… established BKM’s. Follows all IP guidelines. Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays …

Added Nov 4, 2026

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Palo Alto Networks

Staff Technical Support Engineer

Office - Singapore - Singapore

Operate as a designated customer advocate who will assist in providing tailored support, weekly reviews, root cause analysis for critical …

Added Oct 27, 2026

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Cisco Systems

Customer Quality Engineer | RCA, Customer escalations, customer communication, stakeholder management

Bengaluru, Karnataka, India

Meet the Team: As a Customer Quality Engineer (CQE) at Cisco, you will serve as a high-level technical authority and strategic partner …

Added Oct 27, 2026

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RTX

Integrated Product Support Engineer

Great Malvern, England, United Kingdom

… collaborate with programme management, engineering and other development areas. You will be involved with customer training using various media such as MS PowerPoint and carry out On Job Training. You will carry out other …

Added Oct 27, 2026

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Cisco Systems

Customer Quality Engineer | RCA, Customer escalations, customer communication, stakeholder management

Bengaluru, Karnataka, India

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About this opportunity

Original employer description

Meet the Team:

As a Customer Quality Engineer (CQE) at Cisco, you will serve as a high-level technical authority and strategic partner for our most critical customers. In this role, you will bridge the gap between the Engineering, Global Supply Chain, and Customer Experience organizations. You will be responsible for driving proactive quality strategies as the customer’s advocate, leading high-impact failure investigations, and influencing executive stakeholders through data-driven insights to ensure the reliability and performance of Cisco’s global install base.

Your Impact:

Strategic Quality Engagement: Develop and drive a customer-centric hardware quality engagement model for strategic accounts, ensuring end-to-end visibility and transparency on all quality-related matters.
Executive Technical Leadership: Lead monthly external hardware quality performance deep dives, providing actionable metrics, comprehensive issue summaries, and expert-level Root Cause Analysis (RCA) discussions for key customer stakeholders.
Cross-Functional Orchestration: Coordinate complex customer communications regarding corrective and customer mitigation actions (ECO, PCN, Field Notice), serving as the primary liaison between Account Teams, CX, Operations, Quality, and Engineering for these issues.
Field Mitigation & Remediation: Lead field remediation actions for high-impact events in key customer’s networks. Monitor customer’s in-service and early-life failure activity, and execute tailored mitigation strategies for large-scale, complex network environments.
Operational Integrity: Implement and track field mitigation agreements, including rigorous monitoring across global service depots and networks to minimize customer risk and downtime.
Proactive Analytics: Apply advanced statistical methods and data analytics to uncover actionable insights, drive proactive issue identification, and conduct customer site audits to resolve installation and operational challenges.
Engineering Integration: Partner with quality and design engineering teams to maintain deep, expert-level knowledge of product architecture, failure mechanisms, and quality trends across the customer install base.
Escalation Management: Provide in-region support for critical escalations, assessing technical impact and executing rapid, effective field actions to resolve high-priority quality issues.

Minimum Qulaifications:

Education: Bachelor’s Degree in Engineering or related with 8+ years of related experience, or a Master’s Degree or related with 6+ years of related experience.
Domain Expertise: Extensive, recognized experience in Product or Customer Quality Engineering with a deep understanding of product architecture and complex failure mechanisms.
Strategic Acumen: Proven ability to analyze the upstream and downstream impacts of technical changes, providing strategic recommendations that improve product performance and reliability.
Leadership & Influence: Demonstrated success leading multiple high-priority projects and acting as a technical lead in cross-functional, matrixed environments.
Advanced Analytics: Exceptional ability to apply statistical modeling and data analytics to identify innovative, long-term solutions to persistent quality challenges.
Communication: Superior ability to influence and align executive-level stakeholders through compelling, data-driven storytelling and clear, professional technical reporting.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Disclaimer

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

be in direct response to an application you have submitted through the company career site
begin with screening or an interview
originate from a Cisco email address, and
be conducted across email, phone, or WebEx

Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.

If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.

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