1,000+ matching jobs for “Remote Support Engineer”

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GE Vernova

Marine Systems Support Engineer

Remote

Summary As a Marine Systems Support Engineer, you will serve as a dual-role technical authority supporting GE Vernova systems aboard Royal …

Added Oct 27, 2026

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GE Vernova

Marine Systems Support Engineer

Remote

Summary As a Marine Systems Support Engineer, you will serve as a dual-role technical authority supporting GE Vernova systems aboard Royal …

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Remote - Poland

… shifts (every 3-4 weeks), weekends, and on-call rotations. We are seeking a high-caliber Senior Technical Support Engineer specializing in SASE with a primary focus on Palo Alto Networks Prisma Access. In this role, you …

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Remote - Bulgaria

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Remote - Bulgaria

Added Oct 27, 2026

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Technical Support Engineer - Japan

Tokyo, Tokyo, Japan

Full time
Reg Employee

Provide advanced technical support to Japanese customers in Japanese (verbal and written) and collaborate with global teams in English. Act as …

Added Oct 12, 2026

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The Home Depot

Staff Systems Mainframe Engineer (Remote)

TEXAS - VIRTUAL - TX01

Remote
Full time
Regular

Pay posted by employer$90,000–$180,000

25% Delivery and Execution - Leads configuration, debugging, and support for information technology solutions; Leads field and corporate rollouts of technology; Leads the stand up …

Added Oct 16, 2026

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KLA

Customer support Engineer(LDI）

Huizhou, Guangdong, China

Full time
Regular

… Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to …

Added Oct 15, 2026

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Booz Allen Hamilton

Cloud Infrastructure Support Engineer

Fort Belvoir, VA

Pay posted by employer$69,400–$158,000

Cloud Infrastructure Support Engineer The Opportunity: Everyone is trying to “harness the cloud,” but not everyone knows how. As a Cloud …

Added Oct 28, 2026

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Booz Allen Hamilton

Cloud Infrastructure Support Engineer

Charlottesville, Virginia, United States

Pay posted by employer$77,500–$176,000

Cloud Infrastructure Support Engineer The Opportunity: Everyone is trying to “harness the cloud,” but not everyone knows how. As a Cloud …

Added Oct 27, 2026

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Palo Alto Networks

Herndon, Virginia, United States +2 locations

Pay posted by employer$110,100–$139,500

… Collaboration, and Observability portfolios. Your Impact We are looking for an exceptional Adoption Engineer to join our team of superheroes. You will have the opportunity to be the customer interface of an exciting …

Added Oct 31, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Office - India - Bangalore Bagmane Tech Park

Your Career As a Senior Technical Support Engineer for Focused Services - XDR/XSIAM, you will be a dedicated partner to our customers, ensuring their …

Added Oct 29, 2026

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RTX

Technical Support & Sustainment Engineer

Great Malvern, England, United Kingdom

You will provide technical support and sustainment for deployed systems, helping ensure they continue to perform reliably and in line with …

Added Oct 28, 2026

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Palo Alto Networks

Senior Technical Support Engineer

Remote - Bulgaria

… real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big …

Added Oct 30, 2026

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RTX

Integrated Product Support Engineer

Great Malvern, England, United Kingdom

… out On Job Training. You will carry out other tasks commensurate to the role as directed by the Integrated Support Manager. You will assist in the preparation of IPS/Supportability documentation, commensurate with internal …

Added Oct 27, 2026

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Cisco Systems

Adoption Engineer - Federal - ThousandEyes (Remote)

Herndon, Virginia, United States +2 more

Pay posted by employer$110,100–$139,500

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About this opportunity

Original employer description

The application window is expected to close on: 11/29/2026

As part of this role, you will also be responsible for maintaining services in a FedRAMP compliant environment, therefore, you must be a U.S. citizen. This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Meet the Team

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

Your Impact

We are looking for an exceptional Adoption Engineer to join our team of superheroes. You will have the opportunity to be the customer interface of an exciting new technology. The Adoption Engineer is a member of the ThousandEyes Solutions Engineering team tasked with optimizing adoption and utilization through best practice recommendations. The Adoption Engineer, working in tandem with the Customer Success Specialist, will serve as a post sale technical consultant throughout the customer lifecycle. This role is accountable for ensuring the success of ThousandEyes customers, the execution of adoption-driven playbooks, product trainings, and customer roadmaps.

Proactively reach out to customers to build and maintain a trusted advisor relationship and create technical champions
Collaborate with the Customer Success Specialist and Sales team on account strategy
Identify customer strategic initiatives and potential use cases
Engage with customers to drive adoption through best practice recommendations and increase the value ThousandEyes delivers to their business
Actively identify new and expansion opportunities
Share customer feedback and enhancement requests with the Product team
Deliver product updates sessions highlighting new capabilities that have been released

Minimum Qualifications

Bachelor’s degree with 5+ years of related experience, Master’s degree with 3+ years, or PhD with 0+ years of related experience.
Experience in at least one of the following customer-facing technical functions: Technical Support, Solutions Engineering, or Professional Services.
Experience working with application and network protocols, including HTTP, DNS, TCP/IP, and BGP.
Experience designing, deploying, troubleshooting, or supporting application and network infrastructure.

Preferred Qualifications

Experience delivering technical presentations and demonstrations to technical and business audiences.
Experience with scripting languages (e.g., Python, Perl, JavaScript).
Ability to work independently in a fast paced environment.
Experience with ThousandEyes and/or other assurance solutions.
Experience the Cisco Networking portfolio.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $110,100.00 to $139,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$122,000.00 - $177,800.00

Non-Metro New York state & Washington state:

$110,100.00 - $160,400.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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