1,000+ matching jobs for “Applications Support Sr Analyst”

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Citigroup

Applications Support Sr Analyst

Mississauga Ontario Canada

The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes …

Added Nov 3, 2026

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Citigroup

Applications Support Sr Analyst

Irving Texas United States

The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes …

Added Nov 3, 2026

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Citigroup

Applications Support Senior Analyst

Singapore Singapore

The App support Sr Analyst is a senior role, hands-on specialist who uses deep domain knowledge to improve processes, tools …

Added Nov 3, 2026

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Citigroup

Applications Support Sr Analyst - Assistant Vice President

Mississauga Ontario Canada

Pay posted by employer$94,300–$141,500

The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes …

Added Nov 5, 2026

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Citigroup

Applications Support Sr Analyst - Asst Vice President

Mississauga Ontario Canada

Pay posted by employer$94,300–$141,500

The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes …

Added Nov 3, 2026

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Citigroup

Applications Support Senior Analyst - Assistant Vice President

Belfast United Kingdom

… or coach to new or lower level analysts; allocates work. Provide technical direction and mentorship to the support team, fostering their skills and knowledge in application architecture, troubleshooting, and best practices …

Added Nov 3, 2026

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Caterpillar

Senior IT Analyst Applications

Bengaluru, Karnataka, India

… changes. Assess enhancement requests and production issues, clarify business value and impact, and support backlog refinement with product and technical teams. Level 4 support for product incidents, service …

Added Oct 27, 2026

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Caterpillar

Senior IT Analyst Applications (Supply Chain Applications)

Bengaluru, Karnataka, India

… the good of your career, family, community, and world. Job Summary: We are seeking an experienced Senior IT Analyst applications(Supply Chain Applications) to join our Order Fulfillment & Procurement - CAT IT Division. The …

Added Oct 27, 2026

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News Corp.

Senior Deskside Support Analyst

Brownsburg, Indiana, United States

Full time
Regular

Pay posted by employer$60,000–$75,000

Position - Sr. Deskside Support Analyst Location - Brownsburg, Indiana Type of role - In office 5 days a week News Corp …

Added Nov 4, 2026

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The Cigna Group

Technical Support Senior Analyst

ESP Madrid - 38.75 hrs

Full time
Regular

- IBM i / AS400 Production Support Analyst (L2) This role is responsible for providing first-line and Level 2 application support for …

Added Oct 16, 2026

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Citigroup

Applications Development Sr Programmer Analyst

Mississauga Ontario Canada

Pay posted by employer$94,300–$141,500

… and reusable components. · Stakeholder Management: Work with Business, Operations, and Production Support stakeholders to understand business needs and deliver effective solutions. · Learning Mindset: Keep …

Added Nov 3, 2026

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Caterpillar

Senior IT Analyst Applications( Sr .Net Developer)

Bengaluru, Karnataka, India +1 location

… we are building a better world, so we can all enjoy living in it. We are seeking a skilled Senior IT Analyst Applications( Sr .Net Developer) to join our App Services for DT&D GCIO - CAT IT Division Bangalore Team. …

Added Oct 27, 2026

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Northern Trust

Sr. Analyst/Associate – SW Support

Pune, Maharashtra, India

The role is responsible for providing L2 operational and technical support within Omnium Application Support team with primary focus on reconciliation and control services, data …

Added Oct 29, 2026

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Caterpillar

Senior IT Analyst Applications (Senior Azure Cloud Engineer)

Bengaluru, Karnataka, India

… we are building a better world, so we can all enjoy living in it. We are seeking a skilled Senior IT Analyst Applications ( Senior Azure Cloud Engineer )to join Azure Platform Services -CAT IT Division. We are …

Added Oct 27, 2026

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USAA

Business Support Analyst Senior- Accounting

Charlotte, North Carolina, United States +1 location

Full time
Regular

Pay posted by employer$85,040–$162,550

As a dedicated Business Support Analyst Senior, you will analyze complex business, financial, and operational data to support business …

Added Oct 31, 2026

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DXC Technology

Sr Analyst II ERP Package Applications

Pune, Maharashtra, India

… Oversee the solutioning and working of the Consultants managing the SAP SuccessFactors landscape in the support environment. Oversee the overall maintenance of solution architecture across key modules such as Employee …

Added Nov 10, 2026

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Caterpillar

Senior IT Analyst Applications (SAP Basis Administrator)

Bengaluru, Karnataka, India

… not effectively meet our customer’s needs. Join us. Job Summary We are seeking an experienced Senior IT Analyst Applications (SAP Basis Administrator) to join our Design Eng Processes team - CAT IT Division. The …

Added Oct 28, 2026

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Fidelity National Information Services

Senior Production Support Analyst - AWS Windows

TUN ARIA 150

As a Senior Production Support Analyst working the US shift, you’ll be working with global clients to: Support FIS Credit Risk Manager, …

Added Nov 3, 2026

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Hewlett Packard Enterprise

Sales Support Analyst

Bengaluru, Karnataka, India

Job Summary: The Sales Support Analyst supports Sales teams and Partners by managing the end-to-end quoting and opportunity lifecycle. …

Added Nov 3, 2026

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Fidelity National Information Services

Production Support Analyst Senior - AWS Windows

PHL MANI 2305

About the role As a Senior Production Support Analyst, you will support business-critical software used by financial institutions and help maintain …

Added Nov 3, 2026

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Citigroup

Applications Support Sr Analyst

Mississauga Ontario Canada

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Qualifications · employer excerpt

5-8 years experience in an Application Support role.
Experience in a Production Support role/environment is essential
Experience with technical tools and systems and a willingness and ability to learn new technologies - SQL and Linux
Experience installing, configuring and/or supporting business applications
Knowledge and experience of Problem Management Tools.

4 more in the full description below.

About this opportunity

Original employer description

As an eFX Application Support Analyst you will play a pivotal role in running and maintaining the production environment for Citi’s franchise critical applications, enabling our business to confidently service our clients.

Additionally, you will play an active role in driving stability and service improvements, developing application knowledge and working with senior business partners across the globe. This will include partnering with our Application Technology Development teams, Infrastructure teams and Business Product Owners.

This role presents an excellent opportunity for a successful candidate to develop a broad range of technical and soft skills, as well as the ability to develop a thorough understanding of Foreign Exchange (FX). You will gain significant experience of the advanced technologies used to run our business regionally and globally, giving you vast exposure to new and existing methodologies and systems.

There will be multiple opportunities for exposure to our firm-wide technology network and potential to develop into a role in one of our many growing technology functions throughout Citi. If you can demonstrate an appetite to learn technical concepts, have strong problem-solving skills and an ability to build excellent working relationships then we want to hear from you!

Responsibilities:

The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Start of day checks, continuous monitoring, and regional handover.
Perform same day risk reconciliations
Develop and maintain technical support documentation.
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Ensure that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution
Reviews and develop application contingency planning to ensure availability to users.
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
Participate in application releases, from development, testing and deployment into production.
Engages in post implementation analysis to ensure successful system design and functionality.
Consider implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
Ensure essential procedures are followed and helps to define operating standards and processes.
Act as a liaison between users/traders, interfacing internal technology groups and vendors.
Expected to be able to raise problems with appropriate technology and business teams, while adhering to Service Level Agreements.
Act as advisor or coach to new or lower-level analysts.
Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions assigned.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

5-8 years experience in an Application Support role.
Experience in a Production Support role/environment is essential
Experience with technical tools and systems and a willingness and ability to learn new technologies - SQL and Linux
Experience installing, configuring and/or supporting business applications
Knowledge and experience of Problem Management Tools.
Good interpersonal and communication skills
Ability to engage senior stakeholders and lead discussions with clear, articulate, and highly assertive communication skills
Experience working in a fast-paced environment whilst demonstrating practical problem solving and strategic thinking skills.
Experience in Foreign Exchange / Markets Support is preferred.

Education:

Bachelor’s/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94 300,00 - $141 500,00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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