1,000+ matching jobs for “Field Technical Support”

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Exact titles rank first, then title variations and keywords in descriptions. These labels aren't qualification scores. Without keywords, recently added jobs appear first.

Rockwell Automation

Remote Support Engineer

Milwaukee, Wisconsin, United States

Full time

The Remote Support Engineer, reporting to the Remote Support Supervisor provides technical support to field engineers, …

Added Oct 27, 2026

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Palo Alto Networks

Manager, Support Delivery

Office - USA - TX +1 location

The Team Technical Support - The Technical Support team is responsible for ensuring our customers receive the highest level of …

Added Oct 27, 2026

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RTX

Workscope Support Engineer

NZ-CAN-CHRISTCHURCH-115-1 ~ 115 Orchard Rd ~ V2500 WORKSHOP

A permanent full-time opportunity is available for the role of Workscope Support Engineer within the Engineering Department. Reporting to the Senior Engineer – Master Data under the …

Added Oct 27, 2026

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Danaher

… to the world. Learn about the Danaher Business Syste m which makes everything possible. The Instruments Support Engineer is responsible for providing advanced product support to customers (and internal teams) who …

Added Oct 15, 2026

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KLA

Customer Support Engineer

Qingdao, Shandong, China

Added Oct 22, 2026

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KLA

Customer Support Engineer

Qingdao, Shandong, China

Added Oct 22, 2026

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KLA

Customer Support Engineer

Beijing, Beijing, China 3 postings

Added Oct 22, 2026

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KLA

Customer Support Engineer

Shanghai, Shanghai, China 6 postings

Added Oct 22, 2026

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Live Nation Entertainment

Client Support Specialist

ES Barcelona - C/ Pallars, 193 (10th floor)

Full time
Regular

Location : Barcelona, Spain (hybrid) Division : Ticketmaster Spain Line Manager : Client Support Lead Contract Terms : Permanent, Full-Time THE TEAM Global Client Support & Operations Organisation has the …

Added Oct 16, 2026

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State Street

Product Support Specialist

Burlington Massachusetts

Full time

Pay posted by employer$70,000–$118,750

What are we looking for Provide Functional application technical support to CRD customers in the Fixed Income and Derivative space. Why this job is important to us The team …

Added Oct 30, 2026

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Thermo Fisher Scientific

Digital Support Engineer

Remote, Idaho, USA +1 location

… or helping find cures for cancer. DESCRIPTION: Due to our growth we are looking for an experienced Digital Support Engineer to be added to our MSD (Materials and Structural analysis Division) Service, to deal with IT and …

Added Oct 25, 2026

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KLA

Customer Support Engineer

Xi’an, Shaanxi, China 2 postings

Added Oct 22, 2026

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KLA

Tech Support Engineer

Beijing, Beijing, China

Full time
Regular

Added Oct 15, 2026

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Cisco Systems

Technical Marketing Engineering Technical Leader (8+ Years)

Bengaluru, India +2 locations

… agentic workflows to make IT operations more proactive, intelligent, and efficient. Your Impact As a Senior Technical Marketing Engineer, you will work closely with strategic customers, product management, engineering, …

Added Oct 27, 2026

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KLA

Customer Support Engineer

Montbonnot, France

Full time
Regular

… priorities by delivering high-impact work across your area of expertise. We are looking for a Customer Support Engineer to support our customers with current and future installed tools at customer site. We will …

Added Oct 15, 2026

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GE Vernova

Customer Support Engineer

Khobar, Eastern Province, Saudi Arabia

Summary Customer Support Engineer will own the overall Customer Support process in the SABAP region engage with the clients and …

Added Oct 27, 2026

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KLA

Customer Support Engineer

Rousset, France

Full time
Regular

Added Oct 15, 2026

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Booz Allen Hamilton

Infrastructure Support Engineer

Bethesda, Maryland, United States

Pay posted by employer$77,600–$176,000

… requires developing automation through scripting, supporting CI/CD and DevOps processes, and maintaining technical documentation, runbooks, and architectural diagrams to improve operational efficiency and reliability. Join …

Added Oct 28, 2026

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Broadcom

Support Engineer - Mainframe

Lisle, Illinois, United States

Full time
Regular

Pay posted by employer$59,000–$74,700 USD per year

This position is responsible for providing mainframe technical support for the Endevor/Zowe products. This support includes handling complex questions/problems for …

Added Oct 5, 2026

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Nasdaq

Sales Support Analyst

Philippines - Taguig City - National Capital Region

Full time
Regular

Support the end-to-end sales operations lifecycle, including account setup, contract generation, approval …

Added Oct 27, 2026

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Danaher

Instruments Support Engineer

London, England, United Kingdom

Regular

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About this opportunity

Original employer description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cepheid, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Cepheid, we are passionate about improving health care through fast, accurate, molecular diagnostic systems and tests. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development. Our mission drives us to develop groundbreaking solutions for the world’s most complex health challenges. Together, we bring MORE change to the world.

Learn about the Danaher Business System which makes everything possible.

The Instruments Support Engineer is responsible for providing advanced product support to customers (and internal teams) who require assistance with Cepheid’s molecular diagnostics instruments and reagent (assay) products, ensuring timely resolution of hardware and assay-related technical issues that directly impact customer satisfaction and patient outcomes.

This position reports to the Senior Manager, Technical Support and is part of the Technical Customer Support team, located in the United Kingdom and will be fully remote.

In this role, you will have the opportunity to:

Provide expert technical support via phone, email, and web, with primary focus on instrument hardware, software, system configuration, and connectivity, while supporting assay-related questions where they intersect with system performance and customer workflows.
Investigate and resolve complex customer issues by collecting and documenting relevant information, replicating problems where possible, and applying structured root cause analysis across instrument functionality, software, peripherals, network communication, and LIS/middleware connectivity.
Conduct advanced data analysis and systematic troubleshooting using knowledge of instrument hardware, operating software, network connectivity, interfaces, and system logs, while recognizing when assay, sample, or workflow factors may contribute to an issue.
Investigate and resolve customer technical issues spanning instrument functionality, prioritizing critical cases to restore system uptime for customers and patients, while providing support remotely and through on-site customer visits as needed to troubleshoot complex issues and assist customers directly.
Contribute to team learning and continuous improvement by sharing systems and troubleshooting expertise, updating knowledge resources, mentoring less-experienced colleagues, and supporting training on instruments, software, connectivity, and relevant assay workflows.

The essential requirements of the job include:

Bachelor’s degree (or equivalent practical experience) in Biomedical Engineering, Engineering, Computer Science, Information Technology, Life Sciences, or a related field. Relevant academic projects, internships, placements, laboratory experience, or professional experience supporting medical devices, diagnostic instrumentation, laboratory systems, or other complex technical platforms will be considered.
2-3 years experience in health care / biomedical /handling Medical Devices in the region and Knowledge of diagnostic market.
A sound foundation in troubleshooting instruments and systems, including hardware, mechanical, electronic, firmware, software, configuration, or peripheral components, gained through education or experience in the medical technology, medical device, diagnostics, healthcare technology, or laboratory sectors.

It would be a plus if you also possess previous experience in:

Working with customer relationship management (CRM) or complaint handling systems (e.g. Salesforce.com or similar tools) for technical support case management.
Basic understanding of diagnostics and laboratory workflows, including basic familiarity with PCR-based testing, samples, reagents, and assay performance, or the ability to build this knowledge through training.
Additional language proficiency (especially another European language such as French, German, Spanish, etc.) to support our diverse customer base.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

Ability to travel 15%, in Europe, occasionally outside Europe

Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.

At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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Customer Support
Regular

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