1,000+ matching jobs for “Field Technical Support”

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Exact titles rank first, then title variations and keywords in descriptions. These labels aren't qualification scores. Without keywords, recently added jobs appear first.

Palo Alto Networks

Senior Technical Support Engineer

Office - India - Bangalore Bagmane Tech Park

Your Career As a Senior Technical Support Engineer for Focused Services - XDR/XSIAM, you will be a dedicated partner to our customers, …

Added Oct 29, 2026

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Danaher

Technical Support Representative - ONSITE

Brea, California, United States

Pay posted by employer$26.00–$30.00 per hour

… the Danaher Business Syste m which makes everything possible. Working a shift starting at 7:00 AM PT , the Technical Support Representative for Radiometer is responsible for providing technical support to customers and …

Added Oct 28, 2026

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Hewlett Packard Enterprise

Technical support Engineer Intern

Sofia, Sofia, Bulgaria

Technical Solutions Intern Hewlett Packard Enterprise offers university students the opportunity to join a leading IT …

Added Nov 3, 2026

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Rockwell Automation

Senior Field Support Technician

Bakersfield, California, United States

Full time

Pay posted by employer$79,000–$118,000

As Rockwell's Senior Field Service Technician, you provide services to support the on-site installation, start-up, maintenance, and …

Added Oct 27, 2026

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KLA

Senior Field Support Supervisor

Hillsboro, Oregon, United States

Pay posted by employer$81,300–$138,200 per year

… From laptops and smartphones to advanced automotive systems and immersive technologies, our innovations support the devices that power modern life. KLA develops industry leading systems and solutions for manufacturing …

Added Oct 20, 2026

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American Red Cross

Technical Support Analyst II

Fort Wayne, Indiana, United States

Full time
Regular

Pay posted by employer$24.00–$27.00 per hour

… as what you do while at work. WHAT YOU NEED TO KNOW ABOUT THE JOB: The American Red Cross is seeking a Tech Support Analyst based in Fort Wayne, IN. In this role, you will install, troubleshoot, and repair software and/or …

Added Oct 16, 2026

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KLA

Senior Field Support Supervisor

Hillsboro, Oregon, United States

Pay posted by employer$81,300–$138,200 per year

… Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules. • SUPERVISION: Provides direct supervision to exempt …

Added Oct 30, 2026

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Abbott Laboratories

Field Technical Engineer (FTE)

Czech Republic - Remote

… EP we are currently looking for an ambitious, well-skilled professional to join our team in Czechia as a Field Clinical Engineer. This is a regional, field-based role requiring daily traveling across the territory of …

Added Oct 15, 2026

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Hewlett Packard Enterprise

Wireless Technical Support Engineer

San Juan, San Juan, Puerto Rico

… of engineering disciplines, methodologies and tools, focused on networking. Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject …

Added Nov 3, 2026

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Becton Dickinson

Specialist, Product Technical Support

USA CA - Irvine Laguna Canyon

Remote
Full time
Regular

Pay posted by employer$73,400–$117,400 USD

… span of influence/control. Preferred qualifications: Associate or bachelor’s degree in a healthcare related field with good knowledge of the medical device industry. Bedside experience with APM products. Working knowledge …

Added Oct 27, 2026

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DuPont

Technical Service Specialist - Services and Field Support (m/f/d)

Tarragona, Catalonia, Spain +3 locations

Full time
Regular

As a trusted technical expert, you will help customers improve system performance, overcome operational challenges, and maximize …

Added Nov 3, 2026

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Hewlett Packard Enterprise

On site resident Field Technical Support & Tech Consulting - Nonstop systems

Mexico City, Distrito Federal, Mexico

… quickly to market possibilities. Join us and redefine what’s next for you. What you’ll do: A Nonstop Field Technical Support Consultant provides onsite technical services to help customers achieve their business objectives. …

Added Nov 3, 2026

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Advanced Technical Support (ATS) Engineer

Alpharetta, Georgia, United States

Full time
Reg Employee

Pay posted by employer$65,600–$101,000 USD per year

Advanced Technical Support & Escalation Resolution Own and resolve complex escalated cases involving DesignJet hardware, …

Added Oct 12, 2026

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Applied Materials

Technical Product Support (TPS) Engineer

Tainan, Taiwan, Taiwan

… we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. …

Added Oct 27, 2026

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Applied Materials

Technical Product Support (TPS) Engineer

Singapore, Singapore

Added Oct 27, 2026

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HP LaserJet - Technical Support Representative

All Cities, Michigan, United States of America

Full time
Reg Employee

Pay posted by employer$24.00–$32.00 per hour

HP is seeking a LaserJet Field Support Technician with existing field technical support knowledge/skills of HP LaserJet and DesignJet Printers to complete a variety of assignments & tasks …

Added Oct 15, 2026

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Henry Schein

Operations Manager, Service & Technical Support

Savannah - Georgia

In person
Full time
Regular

is responsible for post-sale technical support for the product line: resolution of customer-reported issues in the field, a service center staffed …

Added Nov 3, 2026

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Carrier Global

Staff Tech, Product & Technical Support

RGA Tech Park, Chikkannhelli Village, Sarjapur Main Road, Bangalore - 560035, India

… and troubleshooting of Building Management Systems (BMS) and HVAC control systems. The role requires deep technical understanding of Niagara Framework, control logic, field devices, and building equipment, with the ability …

Added Oct 27, 2026

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Applied Materials

Technical Product Support Engineer III

Benicia, California, United States

Pay posted by employer$110,500–$152,000

Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, …

Added Oct 27, 2026

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KLA

SWIFT Technical Support Manager Asia

Hsinchu, Taiwan, Taiwan +2 locations

Full time
Regular

… is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners …

Added Oct 15, 2026

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Henry Schein

Operations Manager, Service & Technical Support

Savannah - Georgia

In person
Full time
Regular

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About this opportunity

Original employer description

Don’t just work somewhere, join Brasseler and be a valued team member of a world-class health care organization!

Our Culture:
Provides a safe and welcoming environment where team members can balance their lives and develop their careers. All people and experiences are valued and respected. Different perspectives are encouraged and lead to better results. This makes us who we are and enables us to be a world-class healthcare organization. All who join us are accountable to this charge.

Our Philosophy:

Quality products sold with integrity has been the hallmark of Brasseler USA from the beginning. Brasseler USA’s strong reputation of providing high quality, clinician endorsed and innovative dental and medical instrumentation nationally has spanned over 40 years. We have been offering a full-range of products made in the USA since 1976. Many of our products are manufactured at our headquarters in Savannah, GA.

Explore our career opportunities below to learn more.

This position is responsible for the design and execution of the end-to-end process of the service and support operation from in-house to field activities. This includes supplier relationships, warranty management, customer support and processes that enable optimized customer experience. The role is responsible for post-sale technical support for the product line: resolution of customer-reported issues in the field, a service center staffed by technicians providing technical phone support and partnering with service and repair team handling warranty and out-of-warranty repairs on site. This is a technical leadership position in the areas of electro-mechanical, opto- electronics and pneumatics This position ensures adherence to all QSR’s.

KEY RESPONSIBILITIES:

Design and direct operational flow from in house to field service. Includes leading process improvement initiatives using Lean techniques and tools.
Manages the service center technical support team providing phone-based troubleshooting to customers and field sales representatives. Sets coverage, call handling standards and response time expectations, and maintains troubleshooting guides, FAQs and support training materials
Team oversight and development plan for team members ensuring a team focused on metrics driven results and continuous improvement. Selects, develops and evaluates staff to ensure efficient operation of repair and service.
Serves as the escalation point for customer-reported product issues in the field. Drives investigation, root cause analysis and corrective action with Engineering, Quality and Manufacturing, and closes the loop with the customer.
Develops and executes system drives unit traceability from site through to field.
Develop plans for efficient management of spare parts, ensuring system solutions as per site standardized practices. Partners with purchasing for system process design and execution.
Owns the warranty and RMA process end to end, including return authorization, receipt and evaluation, repair or replace decisions, warranty cost tracking and credit issuance.
Defines and reports KPIs such as first contact resolution, call volume and abandonment rate, repair turnaround time, repair backlog, warranty cost as a percent of sales and repeat repair rate. Uses the data to target product and process improvements
Ensures field and service center activity feeds the complaint handling system, that complaints are captured, triaged and escalated for MDR and vigilance reportability decisions per procedure, and that repair records and device history records are maintained.
Partners with Sales, Marketing and Customer Service on service offerings, service and repair pricing, escalation paths and customer communication for field actions.
Partnering with financial partner to ensure cost model to support operation and adherence to aligned cost model and budget.
Ensures adherence to Company policies and procedures. 
Ensures quality of products is maintained, and safety procedures, Federal and State regulations and Company guidelines are followed
Participates in special projects and performs other duties as required.

SPECIFIC KNOWLEDGE & SKILLS:

ISO 9001 and 13485 experience
Experience in medical device manufacturing of Class 1 and 2, devices,
Effective Continuous Process Improvement Experience
Lean Manufacturing Background
Successful experience in integrating new products into the manufacturing process
Logistics experience required
Service management and CRM systems for case management, RMA tracking and installed base records preferred.
Repair experience with handpieces or comparable small electro-mechanical and pneumatic devices preferred

GENERAL SKILLS & COMPETENCIES:

Excellent management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance
Outstanding verbal and written communication skills and ability to resolve disputes effectively
Outstanding presentation and public speaking skills
Outstanding independent decision making, analysis and problem solving skills
Understand, interpret and act on financial information that contributes to business profitability
Ability to plan and manage complex and successful projects; understand available resources, develop timeline, budget and assign areas of responsibility
Lead teams to achieve company goals and solve complex business issues in creative and effective ways
Outstanding planning and organizational skills and techniques
Communicate effectively with senior management and key stakeholders
Strong negotiating skills and ability to effectively manage internal and external relationships
Ability to influence, build relationships, understand organizational complexities, manage conflict and navigate politics
Broad and wide-range of professional and managerial skills with a full understanding of industry practices and company policies and procedures
Ability to lead and develop virtual teams
Outstanding in multiple technical and business skills

MINIMUM WORK EXPERIENCE:

10 or more years of increasing responsibility and complexity in terms of any applicable professional experience; 3 or more years of management experience. Electro-mechanical experience would be advantageous.

PREFERRED EDUCATION:

Bachelor's Degree or global equivalent in electrical, mechanical, system controls or Physics. Master's degree these disciplines would be a plus.

TRAVEL / PHYSICAL DEMANDS:

Travel – up to 25% domestic, with occasional international travel, for customer site visits, field issue resolution and service center support

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

Benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, Generous Time Off, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

*Benefits may vary by location or status.

Henry Schein is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Fraud Alert

Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.

Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.

No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.

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Keywords also found in description

Full time
Onsite
Regular
Supply Chain (Group)

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