1,000+ matching jobs for “Field Technical Support”

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GE Vernova

Technical Field Advisor - Field Engineering Program (FEP)

Remote

Summary Job Description The Field Engineering Program (FEP) is a structured entry-level development path that combines classroom learning, …

Added Oct 27, 2026

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Advanced Technical Support (ATS) Engineer

Alpharetta, Georgia, United States

Full time
Reg Employee

Pay posted by employer$65,600–$101,000 USD per year

Advanced Technical Support & Escalation Resolution Own and resolve complex escalated cases involving DesignJet hardware, …

Added Oct 12, 2026

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Applied Materials

Technical Product Support (TPS) Engineer

Tainan, Taiwan, Taiwan

… we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. …

Added Oct 27, 2026

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Applied Materials

Technical Product Support (TPS) Engineer

Singapore, Singapore

Added Oct 27, 2026

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HP LaserJet - Technical Support Representative

All Cities, Michigan, United States of America

Full time
Reg Employee

Pay posted by employer$24.00–$32.00 per hour

HP is seeking a LaserJet Field Support Technician with existing field technical support knowledge/skills of HP LaserJet and DesignJet Printers to complete a variety of assignments & tasks …

Added Oct 15, 2026

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Baker Hughes

Lead Services Specialist - Technical Support

CA-AB-LEDUC-7018 45 STREET

Full time

Lead Services Specialist - Technical Support Are you passionate about optimizing production performance through artificial lift technology? …

Added Oct 27, 2026

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Applied Materials

Technical Product Support Engineer III

Benicia, California, United States

Pay posted by employer$110,500–$152,000

Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, …

Added Oct 27, 2026

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Carrier Global

Staff Tech, Product & Technical Support

RGA Tech Park, Chikkannhelli Village, Sarjapur Main Road, Bangalore - 560035, India

… and troubleshooting of Building Management Systems (BMS) and HVAC control systems. The role requires deep technical understanding of Niagara Framework, control logic, field devices, and building equipment, with the ability …

Added Oct 27, 2026

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KLA

SWIFT Technical Support Manager Asia

Hsinchu, Taiwan +2 locations

Full time
Regular

… is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners …

Added Oct 15, 2026

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Centene

IT Technical Support Specialist III

Iselin - 485D U.S. 1 (11154)

Full time
Regular

Pay posted by employer$27.02–$48.55 per hour

Position Purpose: Provides on-site and remote technical support to end users and site IT infrastructure (including network, print, audio/video and office setup) by …

Added Oct 27, 2026

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Centene

IT Technical Support Specialist III

Oklahoma City - 14000 N. Quail Springs Pkwy (11117)

Full time
Regular

Pay posted by employer$27.02–$48.55 per hour

Position Purpose: Provides on-site and remote technical support to end users and site IT infrastructure (including network, print, audio/video and office setup) by …

Added Oct 27, 2026

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Centene

IT Technical Support Specialist IV

Austin-5900 E Ben White Blvd (10703)

Full time
Regular

Pay posted by employer$30.58–$55.09 per hour

Position Purpose: Provides lead level support on on-site and remote technical support to end users and site IT infrastructure (including network, print, …

Added Oct 27, 2026

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Technical Support Representative - ACS/Workstations

Rio Rancho, New Mexico, United States

Full time
Reg Employee

Pay posted by employer$24.00–$34.00 per hour

HP is seeking a Technical Support Representative responsible for independently handling complex customer issues related to …

Added Oct 16, 2026

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Applied Materials

Technical Support Engineer (TSE) - (SCoE)

Tainan, Taiwan, Taiwan +4 locations

Responsible for Sustainability (SCoE) Products Provides systems support for engineering systems in applications or reliability labs. Supports engineering owners by working on …

Added Oct 27, 2026

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Carrier Global

Technical Support Engineer H/F

FRA3655: Route de Thil,Montluel,01120,France

will contribute to identifying and proposing solutions that meet customer needs while taking into account technical, energy-efficiency and operational requirements. Key Responsibilities Analyze customer technical …

Added Oct 28, 2026

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Nvidia

Senior Technical Support Engineer – Slurm

Israel, Raanana +2 locations

… for many of the world's most demanding AI and high-performance computing environments. We are looking for a Technical Support Engineer dedicated to supporting Slurm for NVIDIA's customers. You will join a dedicated team of …

Added Oct 27, 2026

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The Cigna Group

Technical Support Analyst - Cigna Healthcare

Bengaluru, Karnataka, India

Full time
Regular

… management, access and permissions, declarative configuration, data maintenance, reporting, and operational support. The role also investigates and manages application incidents through ServiceNow, working with business …

Added Oct 15, 2026

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Danaher

Customer Technical Support Specialist - ONSITE

Indianapolis, Indiana, United States

Pay posted by employer$30.00–$35.00 per hour

… health for tomorrow. Learn about the Danaher Business System which makes everything possible. The Customer Technical Support Specialist will be responsible for driving efficiency and productivity within the field service …

Added Oct 27, 2026

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Nvidia

Senior Technical Support Engineer – Slurm

US, TX, Austin +1 location

… globe’s most intense and fast paced AI and high-performance computing environments. We are looking for a Technical Support Engineer dedicated to supporting Slurm for NVIDIA’s customers. You will join a dedicated team of …

Added Oct 27, 2026

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TD Synnex

Technical Post Sales Support Specialist

Istanbul, Turkey

… issues reported through customer calls and autosupport messages. Follow the SLA for the issues and provide field and remote support at the customer site accordingly. Monitor systems sold by TD SYNNEX to ensure that …

Added Oct 27, 2026

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Advanced Technical Support (ATS) Engineer

Alpharetta, Georgia, United States

Full time
Reg Employee

Pay posted by employer$65,600–$101,000 USD per year

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Qualifications · employer excerpt

5+ years of technical support or field service experience with HP DesignJet or comparable large-format printing systems
Strong knowledge of printer hardware, firmware, software, drivers, networking, and print workflows
Demonstrated ability to diagnose and resolve complex, cross-domain technical issues
Experience using service tools, technical documentation, logs, and structured troubleshooting methods
Strong written and verbal communication skills with a customer-focused approach

2 more in the full description below.

About this opportunity

Original employer description

Advanced Technical Support (ATS) Engineer

Description -

The DesignJet Advanced Technical Support (ATS) Engineer provides advanced technical support for HP DesignJet products and solutions. This role applies deep product knowledge and structured troubleshooting to resolve complex hardware, firmware, software, driver, connectivity, and workflow issues.

We are looking for a professional with hands-on onsite large format break-fix printer repair experience as this engineer serves as an escalation resource for frontline support teams, partners, and customers; collaborates with product and engineering teams when deeper investigation is required; and shares technical knowledge that improves issue resolution, service quality, and customer experience.

Key Responsibilities

Advanced Technical Support & Escalation Resolution

Own and resolve complex escalated cases involving DesignJet hardware, firmware, software, drivers, networking, and print workflows
Use diagnostic tools, logs, service documentation, and structured troubleshooting methods to isolate root cause and restore operation
Engage customers, channel partners, and field service resources to gather evidence, validate corrective actions, and confirm resolution
Escalate product defects and unresolved technical issues to engineering through established support processes

Case Management & Service Quality

Manage assigned escalations from intake through closure with clear ownership, urgency, and customer focus
Maintain accurate case documentation, troubleshooting history, action plans, and customer communications
Meet established response, update, and resolution expectations while identifying risks that require additional support
Contribute to case reviews and service-quality improvement activities

Technical Readiness & Continuous Improvement

Support service readiness activities for new products, firmware, software, and service updates
Validate troubleshooting procedures, service documentation, tools, and field repair guidance
Identify recurring technical issues and recommend improvements to diagnostics, documentation, training, and support processes
Share lessons learned and technical best practices with support teams and service partners

Customer & Partner Support

Provide advanced technical guidance to customers, channel partners, field engineers, and internal support teams
Communicate technical findings, action plans, risks, and resolution status clearly to technical and nontechnical audiences
Support critical customer situations and deployments when advanced DesignJet expertise is required

Product & Engineering Collaboration

Collaborate with product, firmware, software, and engineering teams on difficult or unresolved technical issues
Collect and provide complete technical evidence for defect investigation and corrective action
Participate in product supportability reviews, field validation, and New Product Introduction activities as assigned
Provide field feedback that helps improve product quality, reliability, diagnostics, and serviceability

Field & Deployment Support

Provide remote and onsite technical support for installations, deployments, and complex field issues as needed
Coordinate with field service, logistics, partners, and internal teams to complete technical actions
Travel to customer or partner locations when advanced troubleshooting or recovery support is required

Qualifications

5+ years of technical support or field service experience with HP DesignJet or comparable large-format printing systems
Strong knowledge of printer hardware, firmware, software, drivers, networking, and print workflows
Demonstrated ability to diagnose and resolve complex, cross-domain technical issues
Experience using service tools, technical documentation, logs, and structured troubleshooting methods
Strong written and verbal communication skills with a customer-focused approach
Ability to work independently and collaborate effectively across support, field, partner, and engineering teams
Associate degree in a technical field or equivalent practical experience

Success Profile

The ideal candidate is:

A hands-on technical expert who enjoys diagnosing and resolving difficult problems
A disciplined case owner who follows issues through to verified resolution
A clear communicator who can translate complex technical findings into practical next steps
A collaborative, customer-focused professional who actively shares knowledge

Why This Role Matters

This position is essential to resolving the most complex DesignJet support issues, strengthening technical capability across the support network, and delivering a consistent, high-quality service experience for customers and partners.

Impact & Scope
Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
Responds to moderately complex issues within established guidelines.

Salary
The pay range for this role is $65,600 to $101,000 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:
HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Services

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

25%

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

Why this result? · Employer labels

Keywords also found in description

Full time
Reg Employee
Services

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