1,000+ matching jobs for “Client Service Associate”

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Workforce Planning Associate, Client Care Ops

Bogotá, Bogota D.C., Colombia

Job Summary The Work Force Planning Associate is responsible for supporting Client Care strategy and operations in a non-customer-facing capacity. This …

Added Oct 27, 2026

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Global Payments

Associate Client Server Software Analyst

Pune, Maharashtra, India

… Familiarity with cloud environments and hosted applications. Knowledge of incident management and service request processes. Basic understanding of monitoring and alerting concepts. Soft Skills Strong verbal and …

Added Nov 3, 2026

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Fidelity National Information Services

Client Contact Associate Senior (CEE market)

POL POZN 3 BLDG B FL4

… career while making a meaningful impact, we’d love to meet you. We are currently looking for an experienced Client Contact Associate Senior to support the Client Services team for CEE region at our location in Poznan. …

Added Nov 3, 2026

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Morgan Stanley

Institutional Client Specialist, Associate/AVP - Arizona

Tempe, Arizona, United States

Pay posted by employer$70,000–$115,000 per year

centered on providing exceptional customer service to an institutional client base, with an emphasis on consistently strengthening and improving the client …

Added Nov 3, 2026

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Morgan Stanley

Institutional Client Specialist, Associate/AVP - Utah

Tempe AZ 222 +1 location

Pay posted by employer$70,000–$115,000 per year

centered on providing exceptional customer service to an institutional client base, with an emphasis on consistently strengthening and improving the client …

Added Nov 3, 2026

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Thermo Fisher Scientific

Client Services Associate Project Manager Packaging

Horsham, England, United Kingdom

Client Services Associate Project Manager – Packaging Monday – Friday 8:30am – 5pm Take the next step in your …

Added Oct 25, 2026

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Voya Financial

Junior Associate Client Advisor - Insurance Solutions

New York City, New York, United States +1 location

Full time
Regular

… and a winning culture? Start your Voyage – Apply Now Get to Know the Opportunity The Insurance Solutions Associate Client Advisor will work closely with a specialized team of insurance asset management sales professionals …

Added Nov 3, 2026

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TIAA

Global Client Experience, Client Services Associate, Based in Frankfurt (m/f/d)

Frankfurt, Germany

Hybrid

The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) …

Added Oct 27, 2026

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State Street

North America Client Services & Client Portal, Sr. Associate - State Street Investment Management

Boston, Massachusetts, United States

Full time

Pay posted by employer$52,000–$87,880

helps deliver a seamless client experience through effective coordination, problem-solving, and service support. Why This Role Is Important …

Added Oct 27, 2026

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Guardian Life Ins. Co. of America

Client Manager Associate, Premier Market - Mountain West

Regional Group Sales - Denver +4 locations

Full time

Pay posted by employer$50,130–$82,365

At Guardian, we believe strong client relationships are the foundation of long-term success. We are seeking a Client Manager Associate, Premier …

Added Oct 27, 2026

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Marsh & McLennan

Client Advisor

Clearwater - Starcrest +1 location

… McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 300 offices …

Added Oct 27, 2026

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Bank of America

Wealth Management Client Associate - Bilingual Spanish Preferred

Coral Gables, Florida, United States

… other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory …

Added Nov 4, 2026

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Bank of America

Wealth Management Client Associate - Bilingual Spanish Preferred

Miami, Florida, United States

Added Oct 31, 2026

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Marsh & McLennan

Client Manager

Walnut Creek - 1255 Treat

Pay posted by employer$60,000–$128,000

Actively participate in initial strategy meeting with the client to develop the broad outline of the strategy as expressed by the Client Executive. Acting in the capacity …

Added Oct 27, 2026

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IQVIA Holdings

Associate Director, Client Services - IQVIA Medical Communications

Reading, United Kingdom +1 location

… (IMC) account growth objectives into wider IQVIA account plans, and collaborate on business development / client engagement activities as required Maintain overview of all IMC work across allocated accounts, working with …

Added Oct 15, 2026

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Marsh & McLennan

Client Administrator

Anchorage - West 4th

… and renewal business to include: Prep Acord forms and other documents required for a submission. Maintain client level details in agency management system. Binders Management and production of renewal certificates …

Added Oct 27, 2026

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Marsh & McLennan

Customer Service Associate, Business Insurance

Hunt Valley - Wight

Pay posted by employer$35,600–$66,200

Company: Marsh McLennan Agency Description: Marsh McLennan Agency Customer Service Associate, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture …

Added Oct 27, 2026

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Bank of America

Merrill Wealth Management Client Associate–Advisor Development Program: Charlotte & Associates

Huntersville, North Carolina, United States

Added Oct 29, 2026

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Thermo Fisher Scientific

Clinical Research Associate (CRA) - Client-dedicated

Remote, Turkey

… the Life: Thrive in multi-national project teams and be focused on delivering exemplary levels of customer service on multiple, exciting projects. Have excellent communication and social skills and are looking to work in a …

Added Oct 16, 2026

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BlackRock

Portfolio Services and Client Relationship Specialist, Associate

BU3-Budapest-GTC White House, Vaci ut 47, District XIII, Budapest

Full time
Regular

The Private Data Service (PDS) team provides world-class expertise in the collection and validation of investment data for investors …

Added Oct 27, 2026

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Marsh & McLennan

Client Manager

Walnut Creek - 1255 Treat

Pay posted by employer$60,000–$128,000

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About this opportunity

Original employer description

Company:

Description:

Summary

The Client Manager II applies experience and critical thinking skills to anticipate client needs. The Client Manager II demonstrates an ability to understand and articulate expanded and/or alternative methods of managing the clients benefit programs, to include current trends such as consumer driven healthcare, alternative funding arrangements, and health & productivity management. Introduce plans designed to support the clients’ organizational strategic initiatives and make recommendations accordingly based on client feedback/interest level.

Essential Duties & Responsibilities

Actively participate in initial strategy meeting with the client to develop the broad outline of the strategy as expressed by the Client Executive.
Acting in the capacity of the project manager, further refine strategy with the client’s input and as carrier data/feedback is received.
Develop marketing strategy for clients based on their needs, history and a strong knowledge built over time regarding carriers which can provide the best possible benefit designs and premiums.
Negotiate with carriers on client’s behalf, drawing on knowledge of the client’s historical trends, claims history and making judicious use of internal underwriting expertise to question carrier rate decisions.
Manage the client’s annual timeline to include the renewal and Open Enrollment process.
Actively participate in, and frequently lead, the strategic planning and renewal meetings to learn client needs, challenges and concerns.
Orchestrate the installation of benefit package(s) to include managing multiple vendor and carrier communications simultaneously, resolving systems compatibility and the resolution of issues.
Create the strategy and branding under which the benefit package will be presented to the client’s workforce to include the key areas of focus to be messaged during Open Enrollment meetings and in plan specific communications.
Develop the client’s Open Enrollment communication campaign in a manner that creates understanding and value of the benefits programs while enriching employees to be knowledgeable healthcare consumers.
Develop analytical, customer service and communication skills needed to perform as a Client Executive.
Manage the book with minimal supervision from the Client Executive to include tracking renewal dates and following up with the team throughout the renewal process, instructing the team to begin gathering necessary renewal information and update presentations.
Present to Client Executive the financial measures used to predict and analyze plan benefit costs, and the factors which influence those costs and premium rates.
Learn best practices to present renewal outcomes to the client and provide recommendations based on the findings with the ultimate goal being to take on these responsibilities.
Keep Client Executive apprised of potential E&O concerns and client dissatisfaction. Strategize with Client Executive to develop possible resolutions and proactive solutions to avoid continued or future problems.
Through regular, daily interaction with and observation of the service team, assess the skills and knowledge of service team member(s) and recommend formal training and developmental opportunities needed to grow their abilities.
Based on knowledge of team member(s) skills and abilities, delegate tasks as appropriate.
Responsible for ensuring project is on time and deadlines are being met.
Ensure good file maintenance with documentation of account issues and maintenance of the Agency Management System.
Establish and consistently maintain effective and positive working relationships with internal associates and clients.

Education and/or Experience

Must possess a strong understanding of health and welfare plan benefits and carriers such that this expertise is recognized by colleagues and clients. This level of expertise is generally acquired through 5 - 7 years of experience servicing group health and benefits sales or service at a brokerage or carrier. At a minimum, 3 of these years must be at a brokerage servicing large client groups (50+ lives).
A successful work history of strong client service skill with progressively greater levels of responsibility is required.
Bachelor degree strongly preferred.
Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format.
Strong knowledge of employee health insurance carriers, their strengths and weaknesses, and plan design features as well as the factors which affect cost and plan design.
Maintain a valid unrestricted Life and Disability License in California and meet the continuing education requirements.
Maintain a valid driver’s license and dependable transportation.
Proficiency with Microsoft Word, Excel and PowerPoint to include work experience creating tables, charts, graphs, pivot tables and formulas.

Work Environment & Physical Demands

Ability to use computer keyboard and sit in a stationary position for extended periods as well as use of office equipment such as fax and copy machines, and telephones.
Work is performed in a typical interior/office work environment.
Travel to client sites is required. Travel is usually within driving distance of the office, but on regular occasions will require a 2 – 3 night stay out of town.
Extended work hours (10 – 12 hrs/day) required on occasion during peak workload periods and to participate in networking and industry functions that begin before the workday, and may extend into the evening.

The applicable base salary range for this role is $60,000 to $128,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.

The applicable base salary range for this role is $64,700 to $120,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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Keywords also found in description

Account Management

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