373 matching jobs for “Staff Data Analyst”

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Thermo Fisher Scientific

Sr IT Architect

Bengaluru, Karnataka, India

Job Title – Staff Data Engineer Job Location : Bangalore, India About Company: Thermo Fisher Scientific Inc. is the world …

Added Oct 16, 2026

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Abbott Laboratories

… and for evaluating alternate financial plans. MAIN RESPONSIBILITIES : The Senior level Financial Analyst executes many of the same activities as the Experienced level. In addition, the Senior level will also …

Added Oct 16, 2026

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Amgen

CW - Senior Finance Manager

Algeria - Algiers

Full time
External Service Provider

… Manager covering Maghreb Cluster Accountabilities Selects, trains, coordinates and coaches’ adequate staff with capability to perform required assignments Manages preparation of forecasts and budgets Provides …

Added Oct 15, 2026

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Pacific Life

User Access Management Manager

Charlotte - NC

Full time
Regular

… you will be responsible for acting as the primary point-of-contact for the security of our systems and data, assisting with controlling and supporting these resources to ensure the right people have access to the …

Added Nov 3, 2026

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Fiserv

Director, Strategy and Operations

Alpharetta, Georgia, United States

Full time
Regular

Pay posted by employer$111,000–$188,400

Run the leadership team's operating rhythm, including staff meetings, business reviews, offsites, and action and decision tracking Build executive presentations, …

Added Nov 3, 2026

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Thermo Fisher Scientific

Senior Group Leader - Cell Lab

Athlone, Leinster, Ireland

… of clinical laboratory testing, ensure the accuracy and reliability of results, manage and mentor lab staff, and uphold the highest standards of quality and compliance in all laboratory practices. What You’ll Do: …

Added Oct 16, 2026

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Securian Financial Group

Workforce Forecasting Sr Specialist

Saint Paul, MN Campus

Full time
Regular

Pay posted by employer$59,400–$109,200

… practices in an omnichannel environment. 20% Create new BI reporting to provide insights, leveraging new data sources and combined data sets to drive efficiencies. Qualifications: Proven analytical skills Proficiency …

Added Oct 27, 2026

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Thermo Fisher Scientific

Senior Research Associate

Remote, China

… deliverables, interacts with clients, and contributes to strategic thinking under the direction of senior staff. Leads scientific coordination and project management, including project scope, tracking progress, and …

Added Oct 16, 2026

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Visa

Workforce Planning Associate, Client Care Ops

Bogotá, Bogota D.C., Colombia

… check-in summary, and forecast reports from the workforce management system to production managers. Pull data from Genesys WFM and CC Pulse for additional report requirements and assist Resource Planning Analysts in …

Added Oct 27, 2026

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State Street

Investment Performance Analysis- Manager

HINJEWADI PUNE

Full time

… and pricing level in Global Performance Measurement and Risk applications. Retrieve, validate and upload data from various source/vendor systems and upload to the department’s applications. Validate completeness and …

Added Oct 27, 2026

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Xylem

Technical Support Engineer

Morrisville, North Carolina, United States

Hybrid
Full time
Regular

Pay posted by employer$55,000–$70,000

… system updates and security checks • Troubleshoot and resolve system errors or malfunctions • Ensure data backups are performed regularly and accurately Documentation and Training • Create and update technical …

Added Oct 27, 2026

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International Flavors & Fragrances

Production Supervisor

Memphis, Tennessee, United States

The Production Supervisor will supervise a staff of production employees and manage team activities in accordance with production schedules, ensuring unit …

Added Nov 3, 2026

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Jabil

Assistant Quality Manager

Florence, Kentucky, United States

… · Recruit, interview and hire Quality Engineers, OBA (out of box audit) personnel and Quality Analyst resources. · Communicate criteria to recruiters for Quality Engineers, OBA (out of box audit) …

Added Oct 28, 2026

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Labcorp Holdings

Lab Supervisor - Women's Health/Genetics

Durham NC

Directly supervise data analysis personnel and provide day-to-day leadership and guidance. Ensure staff compliance with all …

Added Oct 20, 2026

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Boeing

Business Operations Specialist

USA - North Charleston, SC

In person
Full time
Regular

Pay posted by employer$118,150–$159,850

… teams understand deliverables, timelines and acceptance criteria. Establish and maintain management system data flows: collect, validate and report status of programs, customer/supplier commitments and compliance …

Added Oct 12, 2026

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CVS Health

Lead Director Digital Product - Clinical Documents & Care Delivery Products

MN - Work from home +49 locations

Pay posted by employer$144,200–$288,400

… team. Technology should enable and enhance both the patient and provider experience, resulting in excellent staff retention and patient satisfaction. Serve as a strategic thought partner for CVS HCD business stakeholders …

Added Oct 16, 2026

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CVS Health

Lead Director Digital Product - Chronic Condition Management

NY - Work from hom +49 locations

Pay posted by employer$144,200–$288,400

… care. You will lead a multidisciplinary team of product managers, Epic analysts, software engineers, data scientists, and UI/UX designers to translate clinical vision into scalable technology roadmaps that …

Added Oct 16, 2026

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Merck (MSD)

Senior Chemist

Singapore, Singapore

… site procedures. The role provides technical expertise, supports laboratory investigations, coaches junior staff, drives continuous improvement initiatives, and maintains inspection readiness. WHAT WILL YOU DO Key …

Added Oct 16, 2026

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Thermo Fisher Scientific

Senior Scientist, Biopharma - Athlone

Athlone, Leinster, Ireland

… oversight, owns non-routine technical deliverables within defined scope, and mentors Scientist I and II staff to ensure high-quality, consistent laboratory performance. This role serves as a senior technical …

Added Oct 25, 2026

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Cencora

Engineer II - Cyber Incident Response

Pune, Maharashtra, India +1 location

Full time

… malware, ransomware, and unauthorized access attempts. Perform analysis of logs, alerts, and forensic data to determine the scope and impact of incidents. Escalate complex or high-severity incidents to Engineer …

Added Oct 27, 2026

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Visa

Workforce Planning Associate, Client Care Ops

Bogotá, Bogota D.C., Colombia

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Qualifications · employer excerpt

Minimum of 6 months of work experience or a Bachelor's Degree.
Experience in monitoring service levels and agent adherence in a contact center environment.
Experience in updating and managing schedules using workforce management systems.
Experience in generating and distributing operational reports.
Experience in supporting call volume analysis and forecasting.

5 more in the full description below.

About this opportunity

Original employer description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Job Summary The Work Force Planning Associate is responsible for supporting Client Care strategy and operations in a non-customer-facing capacity. This role defines and manages strategic priorities for Visa Client Care, including business planning, demand forecasting, workforce planning, quality assurance, and metrics monitoring. The associate establishes, implements, and continuously improves procedures or workflow processes to increase operational effectiveness and coordinates operational activities with other areas of the business. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work. Key Responsibilities

Monitor service levels, abandon rates, and auxiliary utilization across multiple business lines and sites.
Engage with managers in real-time to implement actions needed to meet performance objectives.
Adjust agent skills as needed to manage service levels in a multi-skill environment.
Update and manage schedule exceptions, temporary and permanent schedule changes in the Workforce Management (WFM) system based on call center team requests.
Generate and distribute attendance, check-in summary, and forecast reports from the workforce management system to production managers.
Pull data from Genesys WFM and CC Pulse for additional report requirements and assist Resource Planning Analysts in meeting project deliverables.
Support the management of the workforce management forecaster/scheduler software system.
Provide support for call volume analysis, normalization of historical data, and suggest adjustments and overtime as necessary.
Maintain accurate forecasting information and report forecasted versus actual performance to relevant departments.
Recommend schedules for new training classes, optimize lunch and PTO schedules, and realign work schedules to meet current trends.
Serve as a liaison between all Global Customer Care Services (GCCS) sites.
Monitor dialer pacing trends and case creation.
Provide reporting and create milestones throughout the month to ensure the business achieves service level targets.
Implement daily adjustments to meet monthly service objectives.
Manage the addition and maintenance of Genesys skilling and agent groups.
Capture and update service level impacts for Senior Management.
Create and run ad hoc reports for various departments as needed.
Monitor agent adherence and notify production management of non-adherence incidents.
Review skills gaps and make recommendations to the Resource Planning Analyst.
Perform additional duties as needed to support the Client Care contact centers.

Qualifications

Basic Qualifications

Minimum of 6 months of work experience or a Bachelor's Degree.
Experience in monitoring service levels and agent adherence in a contact center environment.
Experience in updating and managing schedules using workforce management systems.
Experience in generating and distributing operational reports.
Experience in supporting call volume analysis and forecasting.
Experience in using scheduling software (such as eWorkforce Management, Genesys WFM) and ACD reporting systems (such as Avaya CMS Supervisor, Genesys Administer, CC Pulse, IWD, IWS).
Experience in working independently with minimal supervision to reach established goals.
Experience in using Microsoft Office functions, specifically Excel.
Experience in managing multiple service requests with strict time limits on an ongoing basis.
Experience in working well in a team environment.

Preferred Qualifications

2 or more years of work experience.
Experience in contact center operations, with at least 2 years in Workforce Management, including real-time resource management.
Experience in making data-driven recommendations and decisions to manage performance.
Experience in staff planning and trend analysis.
Experience in collaborating with cross-functional teams to achieve operational objectives.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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