1,000+ matching jobs for “Customer Success Manager”

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Rockwell Automation

Customer Success Manager

Mexico City, Mexico +1 location

Full time

Customer Success Manager Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more …

Added Nov 3, 2026

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Adobe

Customer Success Manager

Mexico City, Mexico City, Mexico

Full time
Regular

… owners, and key collaborators across complex enterprise organizations. Develop a deep understanding of each customer's business strategy, priorities, transformation agenda, and success measures. Translate customer objectives …

Added Oct 27, 2026

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Salesforce

Customer Success Manager

Singapore - Singapore

… and industry-relevant experience Aligns with and leads Business and Technical stakeholders, Account Success team, and other internal partners around customer goals ensuring value is delivered through Signature …

Added Oct 27, 2026

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Salesforce

Customer Success Manager

Portugal - Lisbon

… era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Customer Success Manager - Portugal The Experience The Customer Success Manager (CSM) is a versatile expert responsible for ensuring …

Added Oct 28, 2026

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Hewlett Packard Enterprise

Customer Success Manager

All, North Carolina, United States of America

Pay posted by employer$65,200–$150,500 USD per year

We are seeking a Customer Success Manager to support our office. Job Summary: Customer Success Manager (CSM) is a key value to Customer is as a …

Added Nov 3, 2026

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Salesforce

Customer Success Manager

Denver, Colorado, United States +1 location

Pay posted by employer$123,100–$186,300 per year

… and you are the future of Salesforce. Applications will be accepted until 11/09/2026. The Experience The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature …

Added Oct 27, 2026

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Cisco Systems

Customer Success Manager

Mexico City, Mexico City, Mexico

Your Impact As a Customer Success Manager (CSM) you will showcase your “Customer First” attitude, your passion for service and enjoyment of learning …

Added Oct 30, 2026

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CDW

Customer Success Manager

Toronto - West Mall - ON 17 +2 locations

Hybrid
Regular

Pay posted by employer$82,000–$114,800

Be accountable for all aspects of customer experience for the portfolio of 10-25 clients, assigned to you Establish trusted/strategic advisor …

Added Nov 3, 2026

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Abbott Laboratories

Manager, Customer Success

Madison, Wisconsin, United States

Pay posted by employer$78,000–$156,000

… clinicians make informed decisions across a broad range of health conditions, including cancer. As the Manager, Customer Success , you'll have the opportunity to lead a high-performing team focused on delivering an …

Added Oct 22, 2026

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DXC Technology

Customer Success Manager

Wellington, Wellington Region, New Zealand

Full time

… and work at the cutting-edge of technology. What you will be doing DXC Technology is looking for a Customer Success Manager (CSM) to join a large, enterprise-scale government account delivering critical services to New Zealand. …

Added Nov 3, 2026

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CDW

Customer Success Manager

Toronto - 245

Hybrid
Regular

Pay posted by employer$88,000–$123,200

As a Customer Success Manager (CSM), you will be responsible for understanding customers' needs, ensuring a satisfactory customer …

Added Nov 3, 2026

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Abbott Laboratories

Customer Success Manager

Madison, Wisconsin, United States

Pay posted by employer$61,300–$122,700

… best place to work for diversity, working mothers, female executives, and scientists. The Opportunity The Customer Success Manager (CSM) provides account management services and support to targeted customers, builds collaborative …

Added Oct 29, 2026

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Workday

Customer Success Manager

Austin, Texas, United States +2 locations

Flex
Full time

Pay posted by employer$95,000–$142,600 USD

… Services, and Product teams to drive a top notch Planning experience for customers. About the Role The Customer Success Manager (CSM) plays a critical role in the success and execution of Workday Adaptive Planning. As a CSM, you will …

Added Nov 5, 2026

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Global Payments

Customer Success Manager

Jeffersonville, Indiana, United States 4 postings

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Customer Success Manager to help shape the future of global commerce. What you’ll own Serve as the primary point of contact for …

Added Nov 6, 2026

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Ingram Micro Holding

Customer Success Manager

Cham, Zug, Switzerland

Hybrid

Customer Success Manager 100% Ingram Micro ist der weltweit führende IT-Distributor. In der Schweiz arbeiten wir mit professionellen …

Added Nov 3, 2026

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Salesforce

Customer Success Senior Manager

Australia - Melbourne

… era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Customer Success Manager, Senior Manager is a highly strategic and experienced individual contributor responsible for driving …

Added Oct 27, 2026

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Workday

Sr Customer Success Manager

Boston, Massachusetts, United States +2 locations

Flex
Full time

… (SaaS) solutions for managing global businesses. Our rapidly growing software company is searching for a Customer Success Manager for our Healthcare customer base. Customer Success Management (CSM) is Workday’s bridge between our …

Added Oct 27, 2026

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Dover

Senior Manager, Customer Success

Austin, Texas, United States

… As a team leader, you will manage a group of product line specialists focused on delivering an exceptional customer experience for varying products: Media and Marketing Platforms, Remote Diagnostic Tools, Fleet Fueling …

Added Nov 3, 2026

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Workday

Customer Success Manager - Sana

New York City, New York, United States +1 location

Flex
Full time

… of excellence, embodying our core belief that learning is the foundation of all meaningful change. As a Customer Success Manager, you will work solely on partner engagement with leading organizations adopting Sana Learn, ensuring they …

Added Oct 27, 2026

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Palo Alto Networks

Onboarding Customer Success Manager

Boston, Massachusetts, United States

As an Onboarding Customer Success Manager (OB-CSM), you own the onboarding journey for a portfolio of enterprise/strategic customers across the …

Added Nov 6, 2026

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Workday

Sr Customer Success Manager

Boston, Massachusetts, United States +2 more

Flex
Full time

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Basic Qualifications · employer excerpt

Minimum of 8+ years' experience managing Large Enterprise Client Relationships within the Healthcare Industry is required for extensive working in the health care industry .
8+ plus years experience in a Customer Success, Sales or software Consulting
5+ plus years working with SaaS applications ideally experience working with Workday, Oracle, SAP, PeopleSoft or similar applications.
1 + year of experience working with AI GTM consumption

About this opportunity

Original employer description

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

🚀 The Customer Success Team: Driving Value and Growth The Customer Success (CS) team is the voice of the customer and a critical driver of long-term business growth. We are passionate about ensuring our customers achieve maximum value from our product, turning successful adoption into lasting partnerships and powerful advocacy.

Our Core Mission:
- Accelerate Adoption: Facilitate smooth onboarding and quick integration of our solution.
- Deepen Engagement: Proactively work with users to ensure they are leveraging key features that solve their business challenges.
- Champion Retention & Expansion: Build trust, identify opportunities for customers to grow with us, and serve as the main internal advocate for customer needs.

About the Role

Workday is the leader in enterprise-class, software-as-a-service (SaaS) solutions for managing global businesses. Our rapidly growing software company is searching for a Customer Success Manager for our Healthcare customer base. Customer Success Management (CSM) is Workday’s bridge between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-based approach to keep customers connected to Workday.

Our Customer Success Managers work directly with customers to enhance their overall user experience with Workday. The Customer Success Manager is responsible for overall customer wellbeing by monitoring customer health, producing customer programs, providing billable services, and acting as an escalation point for customer issues.

We are looking for people who have a combination of domain expertise, customer management and Healthcare industry experience.

Responsibilities:

Portfolio & Relationship Management: Manage customer relationships across a Healthcare portfolio, serving as a trusted advisor to ensure long-term satisfaction and executive alignment.
Product Strategy & Adoption: Act as a liaison between customers and Product Management to communicate the Workday roadmap, drive feature adoption, and align functionality with overall business needs.
Escalation & Issue Resolution: Work directly with client PMs and executive leadership to prioritize, oversee, and resolve critical issues impacting satisfaction.
Customer Success Planning: Develop tailored success plans that define critical success factors, key metrics, potential risks, and strategic recommendations.
SaaS Implementation Oversight: Provide guidance and oversight during SaaS implementations, ensuring clients leverage Workday’s methodology and industry best practices.
Product Expertise: Demonstrate deep competency across the Workday product suite, including HCM, Payroll, Financials, and Supply Chain for Healthcare.
Advocacy & Engagement: Foster ongoing two-way communication, keep customers updated on process/procedural changes, and cultivate strong references for sales prospects

About You

Basic Qualifications

Minimum of 8+ years' experience managing Large Enterprise Client Relationships within the Healthcare Industry is required for extensive working in the health care industry .
8+ plus years experience in a Customer Success, Sales or software Consulting
5+ plus years working with SaaS applications ideally experience working with Workday, Oracle, SAP, PeopleSoft or similar applications.
1 + year of experience working with AI GTM consumption

Other Qualifications

Functional domain expertise with Financials and Supply Chain for Healthcare is preferred
Customer facing services role (consulting or account management) that includes issue resolution and escalation management at both the business owner and executive levels
Proven ability to build strong executive-level customer relationships while collaborating cross-functionally with internal teams, such as Professional Services and Product Management.
Excellent verbal and written communication skills, including the ability to chair meetings or host webinars / Excellent organization, time management, and communication skills
Bachelor degree or equivalent work experience; Business or technical degree preferred
Working knowledge with at least one of the following business areas: Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable, Procurement, Inventory

Ability to travel up to 30%

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.MA.Boston

Primary Location Base Pay Range: $119,500 USD - $179,300 USD

Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.

Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.

If you require a reasonable accommodation, you may email [email protected], as far in advance as possible.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

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Search phrase in title

Field Services
Flex
Full Time

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