About this opportunity
Original employer descriptionJob Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
The Associate Manager – Food & Beverage is responsible for supporting the strategic planning, development, and execution of the food, beverage, and craft market operations across the C3 Presents event portfolio. This position performs work directly related to the management and general business operations of the organization and contributes to revenue-generating activities that impact event performance and guest experience.
The Associate Manager exercises discretion and independent judgement with respect to matters of significance, including vendor selection and evaluation, operational planning, compliance oversight, problem resolution, and business process improvements. The role partners with the Senior Food & Beverage Manager to develop and implement operational strategies, vendor programs, and initiatives that support financial objectives, operational excellence, and long-term business growth.
WHAT THIS ROLE WILL DO
Strategic Planning & Operations
- Partner with the Senior Manager to develop and implement food, beverage, and craft market operational strategies that support organizational goals, guest experience standards, and financial objectives
- Evaluate operational performance and recommend improvements to enhance efficiency, service delivery, vendor performance, and profitability
- Participate in cross-functional planning meetings and provide operational recommendations that influence event planning, resource allocation, and execution strategies
- Serve as the on-site operational lead for assigned events, exercising independent judgement to address operational challenges, optimize service levels, and ensure business objectives are achieved
Vendor Management & Business Development
- Lead the recruitment, evaluation, selection, and onboarding of food and craft market vendors, exercising independent judgement to curate vendor participation based on brand alignment, guest demand, operational feasibility, and revenue objectives
- Research, evaluate, and recommend new vendor partnerships, product offerings, and market opportunities that support organizational growth and enhance event experiences
- Serve as the primary point of contact for assigned vendors and concessionaires, independently resolving operational, logistical, and compliance related issues
- Negotiate operational requirements and coordinate vendor participation within established company guidelines and event objectives
- Monitor vendor compliance with contractual obligations, event requirements, and operational standards, implementing corrective action when necessary
Operational Management
- Direct and oversee operational activities for assigned vendor programs, including vendor communications, credentialing, site planning, equipment allocation, signage, power requirements, load-in, event operations, and load-out
- Partner with the Food Court Manager and other operational stakeholders to determine and advance vendor resource requirements through the festival advancement process
- Provide direction and guidance to contracted staff, vendors, and operational partners to ensure accountability, consistency, and adherence to event standards
- Make real-life operational decisions during event execution regarding service levels, line management, staffing needs, points of sale, vendor placement, operating hours, and other business matters
Financial Analysis & Performance Management
- Analyze vendor sales performance, product mix (PMIX), location performance, guest demand trends, and other operational data to identify opportunities for revenue growth and operational improvements
- Develop recommendations regarding vendor participation, product offerings, service models, and operational enhancements based on business performance metrics
- Assist in forecasting, budgeting, and evaluating vendor-related financial performance for assigned events
- Prepare reports and presentations summarizing operational results, key performance indicators, and strategic recommendations
Compliance & Risk Management
- Interpret and apply local permitting requirements, health department regulations, safety standards, and operational policies to ensure compliance and mitigate business risk
- Coordinate vendor documentation, insurance requirements, permits, contracts, and related compliance materials in accordance with company policies and regulatory compliance
- Identify operational risks and implement solutions to address compliance, safety, and business continuity concerns
Marketing & Stakeholder Collaboration
- Collaborate with the Senior Food & Beverage Manager and Marketing teams to determine vendor representation, promotional opportunities, and digital marketing initiatives
- Support the development and execution of programs that strengthen vendor partnerships and enhance guest engagement
Other Duties
- Perform other duties and special projects as assigned
WHAT THIS PERSON WILL BRING
- Bachelor’s degree preferred or equivalent combination of education and relevant experience
- Minimum of 3 years of experience in food and beverage, concessions, hospitality, festival, venue, or live event operations with demonstrated responsibility for operational decision-making
- Experience in leading, directing, or coordinating vendors, contracted personnel, or cross-functional teams
- Demonstrated ability to exercise independent judgement and make sound business decisions in a fast-paced environment
- Strong analytical, financial, and problem-solving skills with the ability to evaluate data and develop actionable recommendations
- Experience managing vendor relationships, operational planning, compliance requirements, and event executions
- Excellent organizational skills and attention to detail
- Strong written and verbal communication skills with the ability to effectively interact with vendors, partners, and internal stakeholders
- Proficiency with Microsoft Suite (Excel, Word, Outlook)
- Ability to manage multiple projects and priorities simultaneously while meeting deadlines
- Demonstrated integrity, professionalism, and sound judgement in all interactions
- Enthusiastic, proactive, and committed to excellence with a positive and collaborative approach
- Flexibility in work hours and availability, including evenings and weekends, especially during major projects/events
- Ability to travel
C3 CORE COMPETENCIES
- Demonstrate integrity in the way you operate in day-to-day business and the way you deal with people
- Communicate effectively with various audiences by organizing and delivering information appropriately and listening actively to others
- Proactively seek solutions to problems. Be enthusiastic and energetic in your approach to your job. Commit to putting in extra effort with a positive attitude.
- Be flexible in handling change, able to juggle multiple demands, and adaptable to new situations with fresh ideas or innovative approaches
- Stay composed, confident, optimistic, and in problem-solving mode when the going gets tough
- Possess the skills needed to perform your job well, paying close attention to detail, accuracy, and completeness
BENEFITS & PERKS
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
