1,000+ matching jobs for “Customer Service Specialist”

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Thermo Fisher Scientific

Team Leader, Customer Site

Manchester, New Hampshire, United States

… Information How do we make an impact? Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the …

Added Oct 22, 2026

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Thermo Fisher Scientific

Team Leader, Customer Site

Indianapolis, Indiana, United States

Added Oct 21, 2026

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Kyndryl Holdings

Senior Lead Customer Partner

Osaka, Osaka, Japan +1 location

Your role As a Senior Account Sales professional (Customer Partner), you will manage a major enterprise account in Japan. Building on trusted client relationships, …

Added Oct 27, 2026

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Rockwell Automation

Technical Customer Care (Hardware)

Artegna, Italy

Full time

… industrial automation sector with headquarters in Milwaukee, Wisconsin (USA). We are looking for a Hardware Customer Care Specialist to provide high-level technical support for industrial hardware platforms based on PC …

Added Oct 27, 2026

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Thermo Fisher Scientific

Team Leader, Customer Site

Boston, Massachusetts, United States

Pay posted by employer$59,400–$89,100

Added Oct 16, 2026

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Danaher

Senior Service Engineer

DEU - Remote +3 locations

Regular

… the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the …

Added Oct 15, 2026

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Danaher

Technical Service Engineer

Singapore

Regular

… lives of others. Learn about the Danaher Business Syste m which makes everything possible. The Technical Service Engineer is responsible for consistently providing high quality resolution of technical issues / questions …

Added Oct 31, 2026

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Motorola Solutions

Customer Support Technician I

Utah Remote Work +4 locations

Full time

Pay posted by employer$55,000–$60,000

The Technical Flex Support Specialist is responsible for providing post-sales customer support for the MSI Flex Computer Aided Dispatch solution. …

Added Nov 3, 2026

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AutoNation

Marketing Specialist

AutoNation Headquarters

Full time
Regular

Support the development and champion execution of marketing initiatives for AutoNation's Franchise Service / After Sales business, aligning activity to customer acquisition, retention, customer pay repair order …

Added Nov 6, 2026

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GE HealthCare Technologies

Service Sales Leader

AUS08-01-Sydney-241 O'Riordan Street, 8F

Summary The Service Sales Leader owns service contract revenue for GE HealthCare across Australia and New Zealand. The role …

Added Oct 27, 2026

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Dover

Senior Manager, Customer Success

Austin, Texas, United States

… As a team leader, you will manage a group of product line specialists focused on delivering an exceptional customer experience for varying products: Media and Marketing Platforms, Remote Diagnostic Tools, Fleet Fueling …

Added Nov 3, 2026

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GE HealthCare Technologies

Field Service Engineer

AUS08-01-Sydney-241 O'Riordan Street, 8F

Summary The Field Service Engineer is a senior technical specialist responsible for installing, maintaining and troubleshooting …

Added Oct 27, 2026

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GE HealthCare Technologies

Field Service Engineer

AUS10-01-Melbourne-290 Burwood Rd

Summary The Field Service Engineer is a senior technical specialist responsible for installing, maintaining and troubleshooting …

Added Oct 27, 2026

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Field Service Engineer

All Cities, South Carolina, United States of America

Pay posted by employer$25.00–$38.00 USD per hour

HP is seeking an experienced Field Service Technician specializing in HP Indigo Digital Printing Presses to serve as a dedicated onsite technical …

Added Nov 3, 2026

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Elevance Health

Customer Care Representative I

Denver, Colorado, United States

Full time
Regular

Pay posted by employer$17.69–$26.53 per hour

Customer Care Representative I Anticipated Job Posting End Date: 10/31/2026 Virtual : This role enables associates …

Added Oct 28, 2026

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Otis Worldwide

Field Executive Service

MK Towers, #27, Longford Road, Shanti Nagar,Bangalore - 560 027, India

Service Executive Title: Service Executive About Otis India Otis is the world’s leading elevator and escalator …

Added Oct 27, 2026

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Baker Hughes

Service Delivery Coordinator

ID-JW-JAKARTA-JI. R.A. KARTINI KAV. 8, CILANDAK BARAT

Full time

Service Delivery Coordinator - Wellbore Intervention Do you enjoy being part of a team that ensures the highest …

Added Oct 29, 2026

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Thermo Fisher Scientific

Field Service Engineer

Remote, Norway

… team at Thermo Fisher Scientific and contribute to critical scientific research and innovation. As a Field Service Engineer III, you'll provide expert installation, maintenance, and repair services for sophisticated …

Added Oct 16, 2026

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Salesforce

Customer Success Senior Manager

Australia - Melbourne

… applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer …

Added Oct 27, 2026

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Danaher

Field Service Engineer

Yokohama, Kanagawa, Japan

Regular

… customers to perform preventative maintenance, repairs, fault analysis, and upgrades to achieve optimum customer care and ensure a professional repair in due time with effective and efficient working practices …

Added Oct 15, 2026

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Thermo Fisher Scientific

Team Leader, Customer Site

Manchester, New Hampshire, United States

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Experience · employer excerpt

4+ years of experience in managed services in a laboratory setting required
Have 1+ year experience managing a team of at least 3 people required.
Have experience managing inventory required
Experience working in Good x Practice (GxP) environment and The International Air Transport Association (IATA) and the U.S. Department of Transportation (DOT) Hazardous Goods certification required, knowledge of OSHA General Industry…

About this opportunity

Original employer description

Work Schedule

First Shift (Days)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Laboratory Setting, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Strong Odors (chemical, lubricants, biological products etc.), Various outside weather conditions, Warehouse, Will work with hazardous/toxic materials

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.

Location/Division Specific Information

How do we make an impact?

Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

What will you do?

The position leads the daily supervision of a small team of customer site-based personnel, enabling the team to consistently deliver high levels of customer service. Includes oversight of service offerings: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, autoclave, aliquoting, media/reagent preparation, and cell culture support operations.

Effectively lead a diverse cross-functional team of on-site lab specialists. Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
Deliver on committed contractual scope of work. Develop, track, and trend business metrics. Collaborate and support the Program/Regional Manager for customer performance reviews.
Act as liaison between customer and Thermo Fisher Scientific; Coordinate onsite vendor escorting and customer visits
Write and implement SOPs, conduct site audits, and ensure completion of annual physical inventory
Define new opportunities by actively seeking expansion of services within assigned areas. Provide capability review presentations, and act as a resource for the sales team and customer to identify savings and opportunities.
Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives
Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as required, and communicate and hold local staff accountable to safety expectations.
Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively
May perform other responsibilities as assigned by management

How will you get here?

Education

High school diploma or equivalent required. Bachelors degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.

Experience

4+ years of experience in managed services in a laboratory setting required

Have 1+ year experience managing a team of at least 3 people required.

Have experience managing inventory required

Experience working in Good x Practice (GxP) environment and The International Air Transport Association (IATA) and the U.S. Department of Transportation (DOT) Hazardous Goods certification required, knowledge of OSHA General Industry requirements are also a plus.

Knowledge, Skills, Abilities

Leadership and supervisory abilities and interpersonal skills are required to lead, coach, and enhance team culture; Basic understanding of employment/labor law regulations.
Strong verbal and written communication skills. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
Basic chemical knowledge including chemical handling, calculation of Molarity, percent by volume, etc. Use of software for reagent batch records and chemical inventory tracking.
Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment
Be a proactive, prompt, resourceful, and communicative problem solver.
Promote and enable a cohesive, customer-service-focused culture within the team.
Have experience or demonstrate the capability to navigate complex organizational structures to meet performance or service requirements, such as reaching out to Fisher partners external to the customer site in a timely manner to ensure delivery of products and services.
Be professional in behavior, communication, and attire, and coach the team to do the same, both verbally and by example.

Physical Requirements / Work Environment

Works primarily at customer sites, which may require independent work at the customer locations. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.)
Depending on the area of the building, personal protective equipment must be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.
Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
Ability to work in environments with varied temperatures (cold rooms, outside, etc.)
Ability to work overtime, or independently, as needed.
As a condition of your employment with Thermo Fisher Scientific, you must successfully complete and satisfy Thermo Fisher’s pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements. Customer requirements may differ from or exceed Thermo Fisher’s criteria.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

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