About this opportunity
Original employer descriptionWhat Commercial Technologies Software Engineering contributes to Cardinal Health
Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.
Commercial Technologies Software Engineering develops design options, process improvements and back-end solutions for commercial technologies to maximize performance and suitability for business needs. This job family manages engineering projects and plans for commercial technologies and interfaces with product managers to develop objectives. This job family assesses product systems, identifies opportunities for process and system improvements, and develops solutions through application of engineering principles.
Responsibilities
Solution Ownership & Delivery
Own end‑to‑end outcomes for assigned Pharmacy Applications across intake, build/configuration, integration, transition to run, and ongoing support
Serve as the single accountable owner for pharmacy system delivery, stability, and outcomes, eliminating fragmented ownership across platforms and vendors
Translate pharmacy, operations, and business goals into executable delivery and integration plans with clear scope, dependencies, success criteria, and risk awareness
Ensure predictable delivery through disciplined planning, estimation, execution, and follow‑through in an integration‑heavy, operationally sensitive environment
Establish and enforce solution‑level decision rights for Pharmacy Apps, reducing day‑to‑day escalation by driving decisions with clear options, tradeoffs, and recommended paths
Serve as the technology owner for assigned pharmacy applications, establishing platform strategy, priorities, roadmap, operational objectives, and investment recommendations
Own intake evaluation, prioritization, and sequencing of enhancement requests, operational improvements, technical debt remediation, regulatory requirements, and platform modernization initiatives
Accountable for solution-level architecture decisions within assigned pharmacy platforms, including integration patterns, technical tradeoffs, lifecycle planning, scalability, resiliency, and maintainability in partnership with Enterprise Architecture
Understand and actively manage the business impact of platform performance on patient onboarding, therapy fulfillment, case processing, reimbursement workflows, pharmacy operations, and client commitments
Strategy, Roadmap & Platform Evolution
Develop and maintain multi-year application roadmaps that align business priorities, technical debt reduction, platform modernization, regulatory requirements, and operational risk management
Balance feature delivery, run stability, remediation work, lifecycle management, and modernization investments across assigned pharmacy platforms
Identify automation, simplification, and platform rationalization opportunities that improve scalability, reliability, cost efficiency, and business usability
Provide clear investment recommendations and tradeoffs to business and technology leadership based on business value, operational risk, compliance needs, and platform health
Planning, Financial & Capacity Management
Translate systems and integration LOE (interfaces, data flows, environments, validation) into schedule and cost forecasts
Maintain capacity plans across onshore and offshore teams, aligning priorities to skills in systems integration, SQL, API development, and operational support
Own solution‑level resource management across Engineering, Integration, QA, PM, and external partners
SDLC Governance, Delivery Discipline & Flow of Work
Define and operate a consistent, well‑understood flow of work for Pharmacy Applications from intake through deployment, hypercare, and run
Ensure adherence to enterprise SDLC gates, QA standards, structured change control, and operational readiness requirements
Ensure platform observability requirements are incorporated into the SDLC flow of work (logging standards, monitoring instrumentation, alert hygiene, and post‑incident follow‑ups) to prevent recurring operational issues.
Maintain delivery hygiene through WBS, RAID logs, interface inventories, risk management, decision logs, and issue tracking
Adjust planning, governance, and communication practices based on delivery phase, operational risk, and observed system outcomes
Define and maintain clear accountability boundaries between Product, Architecture, Engineering, Infrastructure, Service Operations, vendors, and business stakeholders to ensure effective execution within the Sonexus operating model
Maintain application interface inventories, critical data flows, dependency mapping, and integration health across internal and external platforms
Build‑to‑Run Transition & Run Stability
Ensure build‑to‑run transitions for Pharmacy Applications are clearly defined, documented, and executed, including environment readiness, access controls, and knowledge transfer
Partner with business stakeholders and technical teams to define and maintain Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for pharmacy platforms and critical integration flows (e.g., availability, latency, error rates, throughput, processing success).
Ensure monitoring, dashboards, and alerting are implemented to support defined SLIs/SLOs, including escalation paths and operational runbooks for timely response and recovery.
Partner with run support, infrastructure, and vendor teams to triage, prioritize, and resolve issues effectively
Own intake and prioritization of break/fix work, technical debt, operational enhancements, and remediation initiatives
Own application environment strategy including development, testing, validation, training, and production environments, ensuring availability, refresh processes, access controls, and release readiness
Quality, Compliance & Evidence‑Based Readiness
Ensure QA, security, networking, and compliance requirements are met, including required evidence, approvals, and remediation
Maintain clean, validated, PHI‑safe operational outputs (data extracts, interfaces, reports) prior to internal or external use
Ensure pharmacy application solutions satisfy applicable regulatory, audit, privacy, security, and data retention requirements while maintaining operational readiness and business continuity
Cross‑Functional Leadership & Stakeholder Alignment
Lead and align Engineering, Integration, QA, PM, Infrastructure, Security, Product, APS, and Business stakeholders
Partner closely with offshore systems and integration teams, setting clear priorities, ownership boundaries, and escalation paths
Ensure consistent, aligned messaging across functions to reduce churn, rework, and operational confusion
Partner effectively with APS, Product, and Pharmacy Operations leadership on platform impacts, regulatory risk, and solution evolution
Lead relationships with application vendors, implementation partners, and managed service providers, including roadmap alignment, performance management, issue escalation, contract fulfillment, and delivery oversight
Stakeholder Leadership & Client Presence
Prepare and lead system‑focused meetings with clear pre‑reads, architectural context, risks, decisions, and recommended paths
Leadership & People Development
Lead a dedicated Pharmacy Applications team of approximately 3-5 team members, including a Technical Lead, Business Analyst, and engineers who may specialize in integration, application support, or platform delivery
Set clear priorities, ownership expectations, performance goals, and development plans for assigned team members while fostering a culture of accountability and follow-through
Build team capability across requirements analysis, solution design, integration execution, operational support, documentation, and business-facing communication
Strong understanding of enterprise systems, middleware, APIs, SQL‑based data access, and hybrid cloud environments
Demonstrated capability in estimation, planning, SDLC governance, and operational delivery execution
Demonstrated use of structured delivery artifacts (e.g., WBS, interface inventories, LOE‑based estimates, RAID logs, change control)
Experience directly managing a small technical team, including technical leads, business analysts, and engineers
Experience owning application roadmaps, platform health, prioritization decisions, and vendor delivery outcomes
Experience supporting pharmacy, healthcare, regulated, or operationally critical platforms preferred
What is expected of you and others at this level
Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
Anticipated salary range: $123,400 - $176, 300
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Application window anticipated to close: 10/10/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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