1,000+ matching jobs for “Customer Service Specialist”

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Thermo Fisher Scientific

Sr. Customer Planning Specialist

Pittsburgh, Pennsylvania, United States

The Sr. Customer Planning Specialist connects customer commitments, launches, stock requests, and inventory risk to …

Added Oct 16, 2026

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Cisco Systems

Customer Success Specialist - Splunk

Kraków, Lesser Poland, Poland +1 location 2 postings

Meet the Team The Customer Experience team is focused on helping customers achieve long-term success with their Splunk investment by …

Added Oct 30, 2026

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Cisco Systems

Customer Experience Customer Success Specialist - Security

Minato, Wakayama, Japan

is also involved in 1:1 customer engagements and community events, supporting Customer Experience Managers (CXMs) and Customer Success …

Added Oct 27, 2026

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Cisco Systems

Customer Experience Customer Success Specialist -NX

Minato, Wakayama, Japan

is also involved in 1:1 customer engagements and community events, supporting Customer Experience Managers (CXMs) and Customer Success …

Added Oct 27, 2026

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Otis Worldwide

Service Sales Specialist

4 Saraya Gardens Smouha Alex.

… you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units …

Added Oct 27, 2026

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Cisco Systems

Customer Experience Customer Success Specialist - Security

Minato, Wakayama, Japan

… さらに、1:1の顧客エンゲージメントやコミュニティイベントにも関わり、CXM（Customer Experience Manager）やCSM（Customer Success …

Added Oct 27, 2026

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Service Operations Specialist

Alpharetta, Georgia, United States

Pay posted by employer$83,000–$127,800 USD per year

… and master agreements to extract operative commercial terms, including rate tables, headcount and hours, service level and key performance indicator clauses, expense provisions, and notice periods, and maintains supplier …

Added Nov 5, 2026

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Customer & Partner Engagement Specialist

Spring, Texas, United States +1 location

Full time
Reg Employee

Pay posted by employer$83,000–$127,800 USD per year

The Nurture & Enablement Specialist is responsible for executing and optimizing customer and partner engagement programs across the full …

Added Oct 12, 2026

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Thermo Fisher Scientific

Specialist, Customer Care Billing

Sofia, Sofia-Capital, Bulgaria

… financial functions, including Procure to Pay, Record to Report and Order to Cash. Based at the Shared Service Center in Sofia, the Customer Care Billing and Billing Department is responsible for maintaining …

Added Oct 16, 2026

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Thermo Fisher Scientific

Specialist, Customer Care Invoicing

Sofia, Sofia-Capital, Bulgaria

… financial functions, including Procure to Pay, Record to Report and Order to Cash. Based at the Shared Service Center in Sofia, the Customer Care Billing and Invoicing Department is responsible for maintaining …

Added Oct 16, 2026

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Salesforce

Field Service Specialist

Netherlands - Amsterdam

… Understands market landscape, competition, and technical architecture to establish Salesforce’s Field Service solution as the best choice to meet customer needs. Provides actionable technical recommendations and …

Added Oct 27, 2026

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Salesforce

Field Service Specialist

Italy - Milan

Added Oct 28, 2026

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Salesforce

Field Service Specialist

United Kingdom - London

Added Oct 28, 2026

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Ameriprise Financial

Service Operations Specialist

Minneapolis, Minnesota, United States +2 locations

Hybrid
Full time
Permanent

Pay posted by employer$26.15–$35.96 per hour

… advisor servicing matters. Coach and develop associates to enhance processing quality, productivity, and customer experience. Participate in risk management, control, audit, and quality assurance activities to ensure …

Added Nov 3, 2026

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Carrier Global

Infrastructure Service Specialist

CAFLO: Carrier-Home Florida Remote Location, Remote City, FL, 33412 USA

Pay posted by employer$79,000–$158,000 per year

encompasses operational ownership as well as vendor management, service management, stakeholder engagement, and technology transformation initiatives. Key Responsibilities Unified …

Added Oct 27, 2026

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Graybar Electric

Customer Project Specialist - Gear

Dallas, Texas, United States

Full time
Regular

Make a difference. As a Project Specialist, you will work with customers on large projects, time-sensitive deadlines and complex orders. You will …

Added Oct 27, 2026

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Abbott Laboratories

Technical Service Specialist

Taiwan > Kaohsiung : Shi-Wei Financial Center

Main Responsibilities: * To provide service of diagnostic and hospital device to hospital institutes or reference laboratories in Taiwan with …

Added Oct 15, 2026

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Markel Group

Bilingual Customer Service Representative, Insurance

Omaha NE +3 locations

Full time
Regular

Pay posted by employer$16.36–$34.05

… questions. Communicate clearly and effectively with customers in both English and Spanish. Work to resolve customer concerns on the first call whenever possible and escalate appropriately when needed. Customer Service …

Added Nov 3, 2026

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Assurant

Customer Service Associate (Portuguese Speaker)

Amsterdam, North Holland, The Netherlands

Temporary

Customer Service Associate (Portuguese Speaker) Amsterdam | Hybrid Working – 2 days office, 3 days home Fixed-Term …

Added Nov 3, 2026

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Mastercard

Technical Customer Service Analyst (B2B)

São Paulo, São Paulo, Brazil

… that help people, businesses and governments realize their greatest potential. Title and Summary Technical Customer Service Analyst (B2B) Mastercard is a global technology company in the payments industry. Our mission is to …

Added Oct 27, 2026

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Thermo Fisher Scientific

Sr. Customer Planning Specialist

Pittsburgh, Pennsylvania, United States

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Requirements · employer excerpt

Bachelor's degree or equivalent experience.
2+ years of experience in customer supply chain, supply chain planning, inventory management, customer service, or a related role.
Working knowledge of supply chain concepts, customer service processes, inventory management, and planning systems.
Experience with ERP/planning systems and data analysis tools.
Strong analytical, problem-solving, and organizational skills.

2 more in the full description below.

About this opportunity

Original employer description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

The Sr. Customer Planning Specialist connects customer commitments, launches, stock requests, and inventory risk to executable supply chain actions. This role manages customer-facing supply chain activities with a strong focus on customer service, inventory risk management, launch readiness, and cross-functional collaboration. As a hands-on individual contributor, you will drive day-to-day execution, analysis, and continuous improvement while partnering with Demand Planning, Supply Planning, Distribution/Logistics, Commercial, and Systems teams to deliver outstanding customer outcomes.

Location: On-site in Pittsburgh, PA. Relocation assistance is NOT provided.

Must be legally authorized to work in the United States without sponsorship.
Must be able to pass a comprehensive background check, which includes a drug screening.

Key Responsibilities:

Support customer product launches, onboarding activities, and implementation readiness from planning through execution.
Maintain and track customer commitments, including Letters of Commitment (LOCs), expected demand, and timing assumptions.
Partner with internal stakeholders to ensure customer requirements and inputs are complete, accurate, and delivered on time.
Escalate launch risks, commitment gaps, and customer issues with clear recommendations for resolution.
Manage customer stock requests, hold requests, and other customer-driven supply chain exceptions.
Track customer requests through completion and communication status, decisions, and next steps with stakeholders.
Support resolution of customer-specific service issues and maintain action logs to ensure follow-through and accountability.
Monitor customer-held inventory risk, including Dated & Held (D&H) inventory aging and Excess & Obsolete (E&O) exposure.
Coordinate with Planning and Commercial teams to proactively mitigate inventory risk and prevent avoidable obsolescence.
Review customer demand patterns and identify changes that may impact supply, inventory, or service performance.
Support reporting, analytics, and recurring business reviews to provide insights into customer performance and supply chain execution.
Partner closely with Demand Planning, Supply Planning, Distribution/Logistics, Commercial, and Systems teams to resolve issues and improve end-to-end supply chain performance.
Use data and analytics to identify recurring issues, process gaps, and opportunities to simplify and improve customer supply chain processes.
Update standard work, templates, and process controls to improve execution consistency and operational effectiveness.
Drive continuous improvement through Practical Process Improvement (PPI), participation and leadership.
Support an environment that promotes positive communication and collaboration across departments.
May be required to perform other related duties as business needs arise and/or as assigned.
Ability to travel domestically up to 10% as needed to support customer and business requirements.
Exhibit a passion for customer service, process improvement, and operational excellence.

Requirements

Bachelor's degree or equivalent experience.
2+ years of experience in customer supply chain, supply chain planning, inventory management, customer service, or a related role.
Working knowledge of supply chain concepts, customer service processes, inventory management, and planning systems.
Experience with ERP/planning systems and data analysis tools.
Strong analytical, problem-solving, and organizational skills.
Excellent communication and interpersonal skills with the ability to collaborate across multiple functional teams.
Demonstrated ability to manage competing priorities in a fast-paced, customer-focused environment.

Preferred Qualifications

Experience in distribution, life sciences, healthcare, or another high-volume supply chain environment.
Experience supporting customer product launches, stock requests, service issue resolution, or inventory risk management.
Advanced proficiency with Excel, Power BI, SQL, Logility, or similar reporting and planning tools.
APICS/CPIM certification and/or Lean/Six Sigma experience.
Understanding of planning systems and their impact on inventory, customer service, and supply chain performance.
Demonstrated ability to independently take ownership of initiatives and drive execution across cross-functional teams.
Continuous improvement mindset with experience identifying opportunities to streamline processes and improve customer outcomes.

We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company 401k, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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