1,000+ matching jobs for “Remote Support Engineer”

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Allstate

Kong AI Gateway Engineer (Remote, United States)

USA - IL (Remote)

Full time
Regular

The Software Engineer Lead Consultant will serve as a technical lead focused on Kong AI Gateway, bringing strong experience in …

Added Oct 29, 2026

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Capital One Financial

Front-end Engineer 5 SEO - Shopping (Remote-eligible)

McLean, Virginia, United States +1 location

… for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $209,000 - $238,500 for Front-end Engineer 5 McLean, VA: $229,900 - $262,400 for …

Added Oct 27, 2026

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KLA

Customer Support Engineer (m/f/d)

Stuttgart, Baden-Wurttemberg, Germany +1 location

Full time
Regular

… Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to …

Added Oct 15, 2026

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RTX

SharePoint Online Support Engineer (Puerto Rico)

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

… Apps, Power Automate, and Copilot. Provide technical guidance and assistance to users, and create or update support documentation, including how-to guides and knowledge base articles. Host office hours and knowledge-sharing …

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer - Focused Services

Remote - Poland

… customer success in the cybersecurity industry? We are looking for a dynamic and proactive Technical Support Engineer to join our team. In this role, you will work closely with our valued customers to address their …

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer- NAM shift

Office - India - Bangalore Bagmane Tech Park

Job Summary As a Senior Technical Support Engineer, you will be a key player in our customer's post-sales journey, addressing complex technical …

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer - Focused Services

Office - Spain - Madrid

Senior Technical Support Engineer - Focused Services Your Career Are you passionate about driving customer success in the …

Added Oct 27, 2026

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Palo Alto Networks

Sr. Technical Support Engineer, Focused Services

Office - India - Bangalore Bagmane Tech Park

Job Summary As a Senior Technical Support Engineer for Focused Services - XDR, you will be a dedicated partner to our customers, ensuring their …

Added Oct 27, 2026

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Palo Alto Networks

Sr. Technical Support Engineer, Focused Services

Office - India - Bangalore Bagmane Tech Park

Your Career As a Senior Technical Support Engineer for Focused Services - XDR, you will be a dedicated partner to our customers, ensuring their …

Added Oct 27, 2026

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RTX

3rd Shift Etch Process Support Engineer

US-MA-ANDOVER-AR2 ~ 362 Lowell St ~ AR2 PLYMOUTH BLDG

An exciting opportunity exists at Raytheon to join our process support team as a 3rd Shift Etch Process Support Engineer . This role involves working with gallium arsenide, …

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer, Focused Services

Office - United Kingdom - London

… real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big …

Added Oct 27, 2026

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Thermo Fisher Scientific

Field Service Engineer III (Analytical Instrumentation) Calgary Remote

Calgary, Alberta, Canada

… day to enable our customers to make the world healthier, cleaner, and safer. Location/Division This is a remote, field-based position supporting customers throughout the Greater Calgary region and the Province of …

Added Oct 27, 2026

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RTX

Project Engineer - Factory Support - Tac Comm

Cedar Rapids, Iowa, United States

… and to meet the demands of a rapidly evolving global market. Collins Aerospace is seeking a Project Engineer to join our Tac Comm team in Cedar Rapids, IA. We’re looking for a driven and detail‑oriented Project …

Added Oct 29, 2026

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RTX

High Band Sensor Support Engineer (Onsite)

US-VA-LANGLEY-AFB-CUST ~ 586 Weyland Rd ~ LANGLEY AFB (External Site)

… of aerospace and defense. Collins Aerospace is seeking a driven, technically strong High Band Sensor (HBS) Support Engineer to support the U.S. Air Force Distributed Common Ground System (AF DCGS) enterprise at Langley …

Added Oct 27, 2026

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Palo Alto Networks

Senior Technical Support Engineer - Focused Services

Office - India - Bangalore Bagmane Tech Park 2 postings

The Team Technical Support - Our technical support team is critical to our success and mission. As part of this team, you enable …

Added Oct 27, 2026

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Palo Alto Networks

Sr. Technical Support Engineer, Focused Services

Office - India - Bangalore Bagmane Tech Park

Job Description The Team Technical Support - Our technical support team is critical to our success and mission. As part of this team, you enable …

Added Oct 27, 2026

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RTX

Senior Field Support Engineer (Onsite) (Contingent)

US-VA-LANGLEY-AFB-CUST ~ 586 Weyland Rd ~ LANGLEY AFB (External Site)

… work with a well-established and evolving team at Langley AFB, Virginia. What You Will Do The Field Service Engineer is responsible for deploying and supporting software solutions within the Air Force SIL environment, …

Added Oct 27, 2026

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RTX

Principal Field Support Engineer (Onsite) (Contingent)

US-VA-LANGLEY-AFB-CUST ~ 586 Weyland Rd ~ LANGLEY AFB (External Site)

Added Oct 27, 2026

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Palo Alto Networks

Sr Technical Support Engineer, Focused Services

Sofia, Sofia-Capital, Bulgaria

Your Impact Provide Technical Support to customers and partners Provide configurations, troubleshooting and best practices to customers Manage …

Added Oct 27, 2026

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Cisco Systems

Sourcing Commodity Manager (remote)

San Jose, California, United States +2 locations

Pay posted by employer$143,100–$185,900

The application window is expected to close on: 11/26/2026 Sourcing Commodity Manager (remote) *remote position anywhere in U.S. with preference for candidates in San Jose CA, Austin TX, Raleigh/Durham …

Added Oct 28, 2026

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Allstate

Kong AI Gateway Engineer (Remote, United States)

USA - IL (Remote)

Full time
Regular

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Required Skills · employer excerpt

Kong Gateway (OSS/Enterprise), Kong Konnect
API Management & API Lifecycle Management
AI Gateway / LLM Proxy Development
OpenAI / Azure OpenAI Integration
REST APIs, GraphQL

19 more in the full description below.

About this opportunity

Original employer description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Software Engineer Lead Consultant will serve as a technical lead focused on Kong AI Gateway, bringing strong experience in API Gateway management, Kong administration, and AI/LLM proxy development. This role will architect, design, build, test, and support modern digital products, while owning applications through production and driving their overall success against key performance goals.

Candidates must be able to work Central Time or Eastern Time hours.

Required Skills

Kong Gateway (OSS/Enterprise), Kong Konnect
API Management & API Lifecycle Management
AI Gateway / LLM Proxy Development
OpenAI / Azure OpenAI Integration
REST APIs, GraphQL
OAuth2, JWT, OIDC, API Security
Kubernetes, Docker, Helm
CI/CD (Jenkins, GitHub Actions, Azure DevOps)
Monitoring: Prometheus, Grafana, ELK/Splunk
Cloud Platforms: Azure, AWS, or GCP
Kong AI Gateway Configuration & Administration
LLM Traffic Routing, Load Balancing and Failover Management
Prompt Management, Prompt Security and Guardrails
AI Security, Responsible AI and Model Governance
Token Usage Monitoring, Rate Limiting and Cost Optimization
Multi-LLM Integration (OpenAI, Azure OpenAI, Anthropic Claude, Google Gemini, Mistral, Llama)
Retrieval-Augmented Generation (RAG) Architecture Concepts
Vector Databases
LLMOps, AI Observability and Model Performance Monitoring
AI API Governance, Compliance and Data Protection
Prompt Caching, Semantic Caching and Response Optimization
Model Gateway Policy Development and AI Consumption Controls
MCP (Model Context Protocol) and AI Agent Integration Concepts
GenAI Platform Engineering and Enterprise AI Enablement

Key Responsibilities

Design and implement enterprise-grade AI Gateway solutions using Kong AI Gateway.
Configure AI-specific policies including prompt logging, content filtering, token controls, and guardrails.
Enable secure access to multiple LLM providers through a unified gateway architecture.
Implement AI observability, token analytics, usage tracking, and cost governance.
Develop routing strategies across multiple AI models based on latency, cost, and availability.
Integrate RAG-based AI services through secure API management frameworks.
Ensure compliance with enterprise AI governance, security, and regulatory requirements.
Establish AI platform standards, reusable AI APIs, and best practices for GenAI adoption.
Support AI agent and MCP-based integrations within enterprise ecosystems.
Drive AI platform reliability, scalability, and operational excellence.
Configure, administer, and support Kong Gateway environments.
Develop and manage AI Gateway proxies for GenAI/LLM services.
Implement API security, authentication, throttling, and governance policies.
Integrate AI platforms such as Azure OpenAI and OpenAI through secure API gateways.
Deploy and manage Kong in Kubernetes-based environments.
Monitor, troubleshoot, and optimize gateway performance and availability.
Automate deployments and operational processes using DevOps tools.

Experience

8 Plus years of experience in API Management, Middleware, or Platform Engineering.
Minimum 3 to 5 years of hands-on experience with Kong Gateway Administration.
Experience with cloud-native and microservices architectures preferred.

Skills

AI Architecture, AI Systems, LLM Evaluation, LLM Guardrails, Product Ownership, Software Architectures, Software Development

Compensation

Compensation offered for this role is 100,000.00 - 170,500.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.

Why this result? · Employer labels

Keywords also found in description

Full time
Regular
Technology Group

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