1,000+ matching jobs for “Customer Success Manager”

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Rockwell Automation

Customer Success Manager

Mexico City, Mexico +1 location

Full time

Customer Success Manager Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more …

Added Nov 3, 2026

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Adobe

Customer Success Manager

Mexico City, Mexico City, Mexico

Full time
Regular

… owners, and key collaborators across complex enterprise organizations. Develop a deep understanding of each customer's business strategy, priorities, transformation agenda, and success measures. Translate customer objectives …

Added Oct 27, 2026

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Salesforce

Customer Success Manager

Singapore - Singapore

… and industry-relevant experience Aligns with and leads Business and Technical stakeholders, Account Success team, and other internal partners around customer goals ensuring value is delivered through Signature …

Added Oct 27, 2026

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Salesforce

Customer Success Manager

Portugal - Lisbon

… era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Customer Success Manager - Portugal The Experience The Customer Success Manager (CSM) is a versatile expert responsible for ensuring …

Added Oct 28, 2026

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Hewlett Packard Enterprise

Customer Success Manager

All, North Carolina, United States of America

Pay posted by employer$65,200–$150,500 USD per year

We are seeking a Customer Success Manager to support our office. Job Summary: Customer Success Manager (CSM) is a key value to Customer is as a …

Added Nov 3, 2026

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Salesforce

Customer Success Manager

Denver, Colorado, United States +1 location

Pay posted by employer$123,100–$186,300 per year

… and you are the future of Salesforce. Applications will be accepted until 11/09/2026. The Experience The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature …

Added Oct 27, 2026

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Cisco Systems

Customer Success Manager

Mexico City, Mexico City, Mexico

Your Impact As a Customer Success Manager (CSM) you will showcase your “Customer First” attitude, your passion for service and enjoyment of learning …

Added Oct 30, 2026

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CDW

Customer Success Manager

Toronto - West Mall - ON 17 +2 locations

Hybrid
Regular

Pay posted by employer$82,000–$114,800

Be accountable for all aspects of customer experience for the portfolio of 10-25 clients, assigned to you Establish trusted/strategic advisor …

Added Nov 3, 2026

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Abbott Laboratories

Manager, Customer Success

Madison, Wisconsin, United States

Pay posted by employer$78,000–$156,000

… clinicians make informed decisions across a broad range of health conditions, including cancer. As the Manager, Customer Success , you'll have the opportunity to lead a high-performing team focused on delivering an …

Added Oct 22, 2026

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DXC Technology

Customer Success Manager

Wellington, Wellington Region, New Zealand

… and work at the cutting-edge of technology. What you will be doing DXC Technology is looking for a Customer Success Manager (CSM) to join a large, enterprise-scale government account delivering critical services to New Zealand. …

Added Nov 3, 2026

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CDW

Customer Success Manager

Toronto - 245

Hybrid
Regular

Pay posted by employer$88,000–$123,200

As a Customer Success Manager (CSM), you will be responsible for understanding customers' needs, ensuring a satisfactory customer …

Added Nov 3, 2026

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Abbott Laboratories

Customer Success Manager

Madison, Wisconsin, United States

Pay posted by employer$61,300–$122,700

… best place to work for diversity, working mothers, female executives, and scientists. The Opportunity The Customer Success Manager (CSM) provides account management services and support to targeted customers, builds collaborative …

Added Oct 29, 2026

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Global Payments

Customer Success Manager

Jeffersonville, Indiana, United States 4 postings

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Customer Success Manager to help shape the future of global commerce. What you’ll own Serve as the primary point of contact for …

Added Nov 6, 2026

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Ingram Micro Holding

Customer Success Manager

Cham, Zug, Switzerland

Hybrid

Customer Success Manager 100% Ingram Micro ist der weltweit führende IT-Distributor. In der Schweiz arbeiten wir mit professionellen …

Added Nov 3, 2026

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Salesforce

Customer Success Senior Manager

Australia - Melbourne

… era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Customer Success Manager, Senior Manager is a highly strategic and experienced individual contributor responsible for driving …

Added Oct 27, 2026

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Workday

Sr Customer Success Manager

Boston, Massachusetts, United States +2 locations

Flex
Full time

… (SaaS) solutions for managing global businesses. Our rapidly growing software company is searching for a Customer Success Manager for our Healthcare customer base. Customer Success Management (CSM) is Workday’s bridge between our …

Added Oct 27, 2026

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Dover

Senior Manager, Customer Success

Austin, Texas, United States

… As a team leader, you will manage a group of product line specialists focused on delivering an exceptional customer experience for varying products: Media and Marketing Platforms, Remote Diagnostic Tools, Fleet Fueling …

Added Nov 3, 2026

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Workday

Customer Success Manager - Sana

New York City, New York, United States +1 location

Flex
Full time

… of excellence, embodying our core belief that learning is the foundation of all meaningful change. As a Customer Success Manager, you will work solely on partner engagement with leading organizations adopting Sana Learn, ensuring they …

Added Oct 27, 2026

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Salesforce

Customer Success Manager - Tableau

Mexico - Mexico City

… in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Summary The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature …

Added Oct 27, 2026

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CDW

Customer Success Manager, Microsoft

Toronto - West Mall - ON 17

Hybrid
Regular

Pay posted by employer$70,000–$96,400

The Customer Success Manager (CSM) role focuses on full-stack solution sale and adoption as well as ongoing customer satisfaction. This …

Added Nov 3, 2026

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Rockwell Automation

Customer Success Manager

Mexico City, Mexico +1 more

Full time

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Required Qualifications · employer excerpt

Bachelor's Degree.
Ability to travel up to 10–20%.
Experience maintaining clean records of sales outreach and contacts in a CRM Experience balancing multiple sales opportunities simultaneously.
Excellent Experience establishing communication and engagement with prospects.
Experience supporting customers in North America and Latin America.

10 more in the full description below.

About this opportunity

Original employer description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Customer Success Manager

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive and sustainable. With more than 28,000 employees worldwide, we help customers solve complex challenges and guide meaningful outcomes across industries.

Our customers produce products that keep the world moving—from life-saving medicines and food production to clean water and sustainable transportation. Behind their success are passionate problem-solvers dedicated to making a positive impact every day.

We welcome makers, innovators, and forward-thinkers who are looking to grow their careers while helping our customers achieve success. If that's you, we'd love to have you join our team.

About the Role

Job Description:

Customer Success Manager

You will report to: Customer Success

Work Model: Hybrid

Location: Mexico or Colombia

As a Customer Success Manager, you will manage a portfolio of site-based and multi-site customer accounts, helping customers maximize the value of their ThinManager software subscriptions and support agreements.

You will create customer adoption, retention, renewals, and growth by building trusted relationships with customers, identifying opportunities to expand customer value, and ensuring successful contract renewals. You will help support Annual Recurring Revenue (ARR) growth while serving as a strategic advisor throughout the customer lifecycle.

You will primarily focus on supporting customers throughout North America and Latin America. It involves working with customers, sales teams, channel partners, and team members to achieve our goals and long-term customer success.

You will report to the Team Lead and work in a hybrid environment.

Main Responsibilities

Grow customer relationships and ARR across a portfolio of ThinManager accounts, ranging from light-touch to enterprise customers.
Promote customer success throughout the lifecycle, including onboarding, adoption, optimization, expansion, contract renewals, and retention activities.
Partner with customers to understand our goals and align ThinManager solutions to desired outcomes.
Develop relationships with your team across multiple organizational levels.
Identify opportunities to increase software adoption, customer retention, contract renewals, and recurring revenue growth.
Conduct Executive Business Reviews (EBRs) and engagements with customer stakeholders and decision-makers.
Collaborate with Sales, Renewals, Channel Partners, Teams, and Customer Success teams to maximize customer value and support growth projects.
Maintain accurate customer records, opportunities, forecasts, and account information within CRM systems.
Support operational activities related to ThinManager, including subscription management, order validation, and renewal processing.
Be the customer advocate while balancing customer satisfaction, retention, and our goals.
Experience managing relationships with a range of customers and adapt to changing customer and our needs.

Required Qualifications

Bachelor's Degree.
Ability to travel up to 10–20%.
Experience maintaining clean records of sales outreach and contacts in a CRM Experience balancing multiple sales opportunities simultaneously.
Excellent Experience establishing communication and engagement with prospects.
Experience supporting customers in North America and Latin America.
2+ years of experience in Customer Success, Account Management, Sales, Renewals, Contract Management, Customer Retention, or other customer-facing commercial roles.
Experience driving software subscription renewals, customer retention, contract management, and ARR growth.
Experience managing customer relationships across multiple partner levels layers within customer organizations.
Experience conducting Executive Business Reviews (EBRs) and presenting value to executive team members.
Experience with Salesforce, SAP, or similar CRM platforms.
Advanced proficiency in Microsoft excel (can maintain complex spreadsheets),, and business reporting tools.
Experience working in matrixed organizations and collaborating with teams.
Knowledge of industrial automation, software solutions, SaaS, or recurring revenue business models.
Experience supporting customers with software subscriptions, commercial agreements, and renewal strategies.
Customer-facing sales and commercial mindset with the ability to identify growth opportunities within existing accounts.

ThinManager Experience

Previous ThinManager experience is desirable but not required.
We will consider candidates without direct ThinManager experience, as we consider them, and we can teach them product knowledge and platform expertise after they join the team.
We are open to hiring Customer Success, Account Management, Renewals, or Commercial professionals who Willingness to participate in professional development activities to stay current on industry knowledge new technologies and customer environments.

What we offer:

Please contact your TA Team Advisor for details.

Linkedin job site: https://www.linkedin.com/company/rockwell-automation/jobs/

Benefits:

Once the recruiter contacts you, you will let you know about the benefits that we have as health insurance, pension plan, savings found.

At Rockwell Automation, we believe that a diverse and inclusive workforce is important to our success. We are committed to creating an environment where everyone feels valued to contribute their unique perspectives and skills. We are dedicated to promoting a culture of inclusion where all employees have equal opportunities to grow. We promote, collaboration, and mutual respect. We also provide ongoing development opportunities to help our employees grow and succeed.

#LI-AP2

#LI-Hybrid

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Why this result? · Employer labels

Exact title match

Full time
MARKETING & SALES GROUP

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